Auto-Populating Data Subject Request Details in Email Templates Using Dynamic Variables

You can auto-populate request details using dynamic variables when communicating with data subjects, consumers, and other users with email templates.

Supported Template Variables

Note:

Removing the underscore or reformatting the variable name in any way will cause it to fail.

Email Template

Template Description

Email Body Variables

Data Subject Request Confirmation

The data subject's request has been confirmed and added to the Request Queue, a notification for approvers.

__GreetingText__

__RequestId__

__RequestCreationContent__

Data Subject Request Rejection

The data subject's request has been rejected.

__GreetingText__

__RequestActionComment__

DSAR Case Assigned

A DSAR case has been assigned.

__GreetingText__

__CommentBy__

__RequestActionComment__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Extended

The data subject's request has been extended.

__GreetingText__

__ExtendedDays__

__RequestActionComment__

Data Subject Request Complete

The data subject's request has been completed.

__GreetingText__

__RequestId__

__RequestActionComment__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Reply (Privacy Officer)

Data subject user will be notified when any project owner comments on the data subject user ticket.

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Reply (Data Subject)

Project owner will be notified when any data subject comments on his or her user ticket (request).

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Limit Reached (IAPP)

The limit for data subject requests has been reached.

__FirstName__

__LastName__

__RequestQueues__

__Email__

__Organization__

__Environment__

__TenantGUID__

__TenantId__

Data Subject Request Subtask Assignment

A subtask has been assigned for a data subject request.

__GreetingText__

__RequestTaskComment__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Subtask Reminder

A deadline for an assigned data subject request subtask is approaching.

__GreetingText__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Subtask Updated

A subtask for a data subject request has been updated.

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Attachment Deletion

Attachments to a data subject request have been automatically deleted.

__GreetingText__

__RequestId__

__AttachmentInfo__

Data Subject Request Reminder

A data subject request is approaching the deadline.

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Recovery Email Notification

Recovery email notification to data subject user when access to the original email link has expired.

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__ExpiryLink__

Data Subject Request Comment Notification to a Data Subject Approver

When anyone comments on data subject approver, a notification will be sent to them.

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Subject Request Confirmation

A confirmation to the data subject that the request was receieved and email verified.

__GreetingText__

__RequestId__

__RequestCreationContent__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Manually Regenerate Portal Password

Notification sent to data subejcts that a new portal password must be created.

__GreetingText__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Comment Added to Request - Password Required

Notification sent to data subject when a comment is added to the data subject's request and a password is required to access the request.

__GreetingText__

__RequestId__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Data Discovery Results Notification to Approver

Email sent to the approver of a request when data discovery results are ready for review for a system subtask.

__GreetingText__

__RequestId__

__TaskName__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

Additional Request Details Notification to Selected Users

Email sent to user(s) selected as a recipient of the data subject request details email.

__RequestCreationContent__

DSAR Group Assigned Task

Notification sent to a user group that a task has been assigned.

__RequestTaskComment__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

DSAR Group Assigned Task Reminder

Notification sent to remind a user group of an assigned task.

__RequestTaskComment__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__RequestLink__

One-Time Access Code Notification Sent to Requestor

Email notification sent to the requestor when he/she requests a one-time access code to the Privacy Portal.

__OTP__

Identity Verification Failure

Email Sent to the Data Subject if identity verification fails.

__GreetingText__

Check Identity Verification Status

If third-party verification is enabled, this is the notification sent to the data subject if the initial verification passes. Contains a link to the verification page from which the data subject can complete subsequent steps for identity verification or check the verification status.

__GreetingText__

__CustomButtonBackgroundColor__

__CustomButtonForegroundColor__

__IdVerificationOtpLink__