Configuring Incident Attribute Groupings

You can create groups of attributes which appear during incident creation and on the Incident Details screen. Attributes can only be assigned to one group at a time.

To configure attribute groups

  1. On the Incident Management menu, select Setup > Attribute Manager.

    The Attribute manager screen appears.

  2. Go to the Groups tab.
  3. Click the Add Group button.

    The Add group modal appears.


    Add group modal with fields to define a new attribute group.
  4. In the Group Name field, enter a descriptive name for the group of attributes.
  5. Click the Save button.
  6. Click the Manage Attributes button.

    The Manage attributes modal appears.


    Manage attributes modal with lists of available and selected attributes and arrow buttons to move and reorder them.
  7. Use the horizontal arrow buttons to move available attributes into the group.

    Use the vertical arrow buttons to change the ordering of the attributes within the group.

  8. Click the Save button.
  9. Create additional groups, as necessary.

To localize/translate the name of an attribute group

  1. On the Incident Management menu, select Attribute Manager.

    The Attribute Manager screen appears.

  2. Go to the Groups tab.
  3. Click the Translate icon button for the group name you want to translate.
    Note:

    Adding a translation to the name of the group will not change the name in the Attribute Manager, however, the translated values will appear on the Incident Details screen.

To delete attribute groups

  1. On the Incident Management menu, select Attribute Manager.

    The Attribute Manager screen appears.

  2. Go to the Groups tab.
  3. Click the Delete icon for the attribute group you want to delete.

    The Delete Group modal appears.



  4. Click the Confirm button.