Adding Cost Calculation

You can add cost calculation information to a data subject request. You can enter the number of hours worked, which will calculate the cost of the work to resolve the request. The DSAR Dashboard shows information about the average time required to close tickets and the average costs of each ticket. 



To add cost information to a data subject request

  1. Go to the Data Subject Request Details screen for the data subject request you want to edit.


  2. Click the Edit icon under Hours Worked.
  3. Enter the number of hours worked.
    Note:

    Hours Worked should be entered cumulatively. Each time you update the number, enter the total number of hours worked in decimal form (X.XX).

  4. Click the check mark icon to save the change. The Total Cost field will update based on the number of hours enter and the set hourly rate.
    Note:

    For more information about setting up the hourly rate and currency for cost calculation, see Setting Up Cost Calculation.