Accepted File Types for Privacy Rights Automation
As part of the request fulfillment process, both privacy team members and data subjects often need to share files. OneTrust supports the following types of files on the main OneTrust admin console, web form, privacy portal comments, and subtasks.
Files that are uploaded to the Privacy Portal or web form are scanned for malware. If the scan fails, an error message will appear, and the request cannot be submitted with those files.
For information about attachments uploaded to assessment questions, see Attachment File Types and Adding, Viewing, and Downloading Assessment Attachments.
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File Types |
OneTrust App |
Web Form |
Privacy Portal |
Subtasks |
Results Summary |
|---|---|---|---|---|---|
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.csv |
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.doc |
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.docx |
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.jpeg |
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.jpg |
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.json |
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.mp3 |
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.mp4* |
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.mpp |
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.msg |
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.png |
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.pptx |
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.ppt |
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.txt |
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.vsdx |
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.vsd |
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.xlsm |
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.xlsx |
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.xls |
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.zip |
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*MP4 files are only supported on the Task modal when responding to a subtask and attaching to a request.
Attachment File Size Limitations
|
OneTrust |
File Size: Web |
File Size: On Premises |
|---|---|---|
|
User Subtask |
2GB |
64MB |
|
System Subtask |
2GB |
64MB |
|
Internal Comment |
2GB |
64MB |
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Public Comment |
2GB |
64MB |
|
Results Summary |
2GB |
64MB |
|
Web Form |
4MB |
N/A |
|
Portal Comment |
4MB |
N/A |
|
File Auto-Redaction |
4GB |
N/A |