Managing Language Options for Privacy Rights

This article outlines the various areas where OneTrust Privacy Rights Automation customers can manage and customize language preferences within the OneTrust application and for customer-facing areas. View the following sections for more information:

Web Forms
Workflows
Data Subject Portal
Response Templates
Email Notification Templates
Subtask Resolutions

Web Forms

Each OneTrust web form template is pre-configured with a set number of Supported Languages. Many of these are built for specific audiences to meet a certain business requirement or privacy regulation need (e.g. PDPA web form in Thai). Currently, OneTrust does not support machine or auto-translation of the templates to meet custom translations. In order to provide specific or ad hoc translations, you will need to provide them when configuring the web form in the following scenarios:

Customizing default fields or web form text
Adding custom fields to web forms
Enabling languages not supported by default on the template

To enable languages on new web forms

On the main navigation menu, select Privacy Rights Automation.
Select Setup > Web forms. The Web form templates screen appears.
Click the Create web form button. The Request intake screen appears.
You can create a new web form using the seeded templates, which are pre-configured with applicable fields and settings based on the jurisdiction. These web forms can be customized from their default settings.
Click the Next button.
Complete the fields by entering a name, selecting a managing organization, and assigning a workflow to the web form.

For more information, see Available Workflows.
Click the Next button. The Web form languages screen appears.
Use the checkboxes to select the languages you want to enable for automatic translation on this web form for translation. Additional languages can be added later, but will not be automatically translated.
Click the Finish button.

To enable languages on existing web forms

Navigate to the Settings tab on the Web form customization screen.
Select the Enable language preference setting.
Click Edit languages. The Manage languages modal appears.
Select or deselect which languages you want to make available on the web form template. You can select one as a primary default.

Note:
In the event a translation is not available or provided for a field, the system will default to the default language on the web form.

Example: Thai is the default language on the PDPA web form. If a new language is enabled, it will display Thai translations by default.
Click the Save button in the modal, then click the Save button in the settings screen.

Web Form Language Support Matrix


Seeded Web Form Template	Supported Languages	Language Codes
CCPA	English (US)	en-us
CCPA (as amended)	English (US)	en-us
CPRA	English (US) Spanish (Español)	en-us es
GDPR	English (US) French (Français) German (Deutsch) Spanish (Español) Italian (Italiano) Dutch (Nederlands) Swedish (Svenska) Danish (Dansk) Japanese (日本語 (にほんご) Portuguese (Português) Romanian (Română)	en-us fr de es it nl sv da ja pt ro
GLOBAL	English (US) French (Français) German (Deutsch) Spanish (Español) Italian (Italiano) Dutch (Nederlands) Swedish (Svenska) Danish (Dansk) Japanese (日本語 (にほんご) Portuguese (Português) Romanian (Română)	en-us fr de es it nl sv da ja pt ro
LGPD	English (US) Portuguese (Brasil)	en-us pt-br
PDPA	English (US) Thai (ไทย)	en-us th
PIPEDA	English (US) French (Français)	en-us fr
PIPL	English (US) Chinese (Simplified)	en-us zh
POPIA	English (US)	en-us
UNITED STATES	English (US)	en-us

To manage web form translations

Note:

The Enable language preference setting must be enabled on a web form to export translations.

You can export, edit, and re-import translations of your web form. You can either manually input translations or allow AI to generate translations for web form fields without values. Seeded fields with default translations will be present on the export.

For more information on AI-powered features, see AI Overview at OneTrust.

On the Privacy Rights Automation menu, select Setup > Web Forms. The Web form templates screen appears.
Click the View button on a web form tile. The Web form customization screen appears.
Click the Context menu icon in the web form header. The Context menu appears.
Select Manage translations. The Manage translations modal appears.
Select Auto translate to enable AI translations, or select Manual input to manually add translated values.
Select a language in the Target language field.
Click the Download file button to download a file of the translated web form fields. An export notification appears in the Notification pane when the scan export is ready.
Click the Notification icon next to your organization name to open the Notification Pane, or click View in Alert Center.
Click the name of the export. The report downloads to your device.
Make your edits on the Excel file.
To upload the completed translation file, click the Select file button to choose your web form translations file.

Important:
To prevent errors when uploading, ensure the language selected in the Target language field corresponds to the language of the Excel file.
Click the Apply translations button.

Workflows

Each OneTrust workflow template is pre-configured with a set number of supported languages. Many of these are built for specific audiences to meet a certain business requirement or privacy regulation need (e.g. PDPA workflow in Thai).

Navigate to the Workflow details screen for a given workflow.
Select from the Language field the available language options.
Edit the workflow to provide custom translations in the given language for state titles, guidance text, subtasks, and comments.


Privacy Law	Seeded Workflow Templates	Supported Languages Options	Language Codes
Alabama Personal Data Protection Act	Alabama Personal Data Protection Act Right to Access - 1.0 Alabama Personal Data Protection Act Right to be Informed - 1.0 Alabama Personal Data Protection Act Right to Correction - 1.0 Alabama Personal Data Protection Act Right to Data Portability - 1.0 Alabama Personal Data Protection Act Right to Deletion - 1.0 Alabama Personal Data Protection Act Right to Opt Out - 1.0 Alabama Personal Data Protection Act Right to Withdraw Consent - 1.0	English (US)	en-us
California Consumer Privacy Act as amended and related 2025 Regulations (CCPA (as amended))	California Consumer Privacy Act as amended and related 2025 Regulations Appeal ADMT - 1.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Access ADMT - 1.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Correction - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Data Portability - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Deletion - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Know What Personal Information is Collected_Right to Access - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Know What Personal Information is Sold or Shared and to Whom - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Limit Use and Disclosure - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Opt Out - 2.0 California Consumer Privacy Act as amended and related 2025 Regulations Right to Opt Out of ADMT - 1.0	English (US)	en-us
CDPA	Virginia CDPA Appeals Workflow Virginia CDPA Workflow	English (US)	en-us
Colorado Privacy Act (CPA)	Colorado Privacy Act Appeals - 1.1 Colorado Privacy Act Right to Access - 1.1 Colorado Privacy Act Right to be Informed - 1.0 Colorado Privacy Act Right to Correction - 1.1 Colorado Privacy Act Right to Data Portability - 1.0 Colorado Privacy Act Right to Deletion - 1.1 Colorado Privacy Act Right to Opt Out - 1.1 Colorado Privacy Act Right to Withdraw Consent - 1.0	English (US)	en-us
Connecticut Act Concerning Personal Data Privacy and Online Monitoring (CTDPA)	Connecticut Act Concerning Personal Data Privacy and Online Monitoring Appeals - 1.2 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Automated Decision-making Rights - 1.1 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Access - 1.2 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to be Informed - 1.1 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Correction - 1.2 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Data Portability - 1.1 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Deletion - 1.2 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Obtain List of Third Parties to Which Personal Data Was Sold - 1.1 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Opt Out - 1.2 Connecticut Act Concerning Personal Data Privacy and Online Monitoring Right to Withdraw Consent - 1.2	English (US)	en-us
Delaware Personal Data Privacy Act	Delaware Personal Data Privacy Act Appeals - 1.0 Delaware Personal Data Privacy Act Right to Access - 1.0 Delaware Personal Data Privacy Act Right to Be Informed - 1.0 Delaware Personal Data Privacy Act Right to Correction - 1.0 Delaware Personal Data Privacy Act Right to Data Portability - 1.0 Delaware Personal Data Privacy Act Right to Deletion - 1.0 Delaware Personal Data Privacy Act Right to Obtain List of Categories of Third Parties to Which Personal Data Was Disclosed - 1.0 Delaware Personal Data Privacy Act Right to Opt Out - 1.0	English (US)	en-us
Florida DBR	Florida DBR Appeals - 1.0 Florida DBR Right to Access - 1.0 Florida DBR Right to be Informed - 1.0 Florida DBR Right to Correction - 1.0 Florida DBR Right to Data Portability - 1.0 Florida DBR Right to Deletion - 1.0 Florida DBR Right to Opt Out - 1.0	English (US)	en-us
France Data Protection Act and GDPR	France Data Protection Act and GDPR Automated Decision-making Rights - 1.0 France Data Protection Act and GDPR Right to Access - 1.0 France Data Protection Act and GDPR Right to Data Portability - 1.0 France Data Protection Act and GDPR Right to Erasure - 1.0 France Data Protection Act and GDPR Right to Object - 1.0 France Data Protection Act and GDPR Right to Rectification - 1.0 France Data Protection Act and GDPR Right to Restriction of Processing - 1.0 France Data Protection Act and GDPR Right to Withdraw Consent - 1.0	English (US)	en-us
Germany Federal Data Protection Act and GDPR	Germany Federal Data Protection Act and GDPR Automated Decision-making Rights - 1.0 Germany Federal Data Protection Act and GDPR Right to Access - 1.0 Germany Federal Data Protection Act and GDPR Right to Data Portability - 1.0 Germany Federal Data Protection Act and GDPR Right to Erasure - 1.0 Germany Federal Data Protection Act and GDPR Right to Object - 1.0 Germany Federal Data Protection Act and GDPR Right to Rectification - 1.0 Germany Federal Data Protection Act and GDPR Right to Restriction of Processing - 1.0 Germany Federal Data Protection Act and GDPR Right to Withdraw Consent - 1.0	English (US)	en-us
GDPR	Default Workflow - 2.0 European Union General Data Protection Regulation Automated Decision-making Rights - 1.0 European Union General Data Protection Regulation Right to Access - 1.0 European Union General Data Protection Regulation Right to Data Portability - 1.0 European Union General Data Protection Regulation Right to Erasure - 1.0 European Union General Data Protection Regulation Right to Object - 1.0 European Union General Data Protection Regulation Right to Rectification - 1.0 European Union General Data Protection Regulation Right to Restriction of Processing - 1.0 European Union General Data Protection Regulation Right to Withdraw Consent - 1.0	English (US) English (British) French (Français) German (Deutsch) Spanish (Español) Italian (Italiano) Dutch (Nederlands) Swedish (Svenska) Danish (Dansk) Japanese (日本語 (にほんご) Portuguese (Português) Romanian (Română)	en-us en-gb fr de es it nl sv da ja pt ro
India DPDPA and related Rules	India DPDPA and related Rules Right of Grievance Redressal - 1.0 India DPDPA and related Rules Right to Access - 1.0 India DPDPA and related Rules Right to Correction - 1.0 India DPDPA and related Rules Right to Erasure - 1.0 India DPDPA and related Rules Right to Withdraw Consent - 1.0	English (US)	en-us
Indiana Consumer Data Protection Act	Indiana Consumer Data Protection Act Appeals - 1.0 Indiana Consumer Data Protection Act Right to Access - 1.0 Indiana Consumer Data Protection Act Right to be Informed - 1.0 Indiana Consumer Data Protection Act Right to Correction - 1.0 Indiana Consumer Data Protection Act Right to Data Portability - 1.0 Indiana Consumer Data Protection Act Right to Deletion - 1.0 Indiana Consumer Data Protection Act Right to Opt Out - 1.0	English (US)	en-us
Ireland Data Protection Act 2018 and GDPR	Ireland Data Protection Act 2018 and GDPR Automated Decision-making Rights - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Access - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Data Portability - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Object - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Rectification - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Restriction of Processing - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Withdraw Consent - 1.0 Ireland Data Protection Act 2018 and GDPR Right to Erasure - 1.0	English (US)	en-us
Iowa Consumer Data Protection Act	Iowa Consumer Data Protection Act Appeals - 1.0 Iowa Consumer Data Protection Act Right to Access - 1.0 Iowa Consumer Data Protection Act Right to Be Informed - 1.0 Iowa Consumer Data Protection Act Right to Data Portability - 1.0 Iowa Consumer Data Protection Act Right to Deletion - 1.0 Iowa Consumer Data Protection Act Right to Opt Out - 1.0	English (US)	en-us
Italy Personal Data Protection Code and GDPR	Italy Personal Data Protection Code and GDPR Automated Decision-making Rights - 1.0 Italy Personal Data Protection Code and GDPR Right to Access - 1.0 Italy Personal Data Protection Code and GDPR Right to Data Portability - 1.0 Italy Personal Data Protection Code and GDPR Right to Erasure - 1.0 Italy Personal Data Protection Code and GDPR Right to Object - 1.0 Italy Personal Data Protection Code and GDPR Right to Rectification - 1.0 Italy Personal Data Protection Code and GDPR Right to Restriction of Processing - 1.0 Italy Personal Data Protection Code and GDPR Right to Withdraw Consent - 1.0	English (US)	en-us
Kentucky Consumer Data Protection Act	Kentucky Consumer Data Protection Act Appeals - 1.0 Kentucky Consumer Data Protection Act Right to Access - 1.0 Kentucky Consumer Data Protection Act Right to be Informed - 1.0 Kentucky Consumer Data Protection Act Right to Correction - 1.0 Kentucky Consumer Data Protection Act Right to Data Portability - 1.0 Kentucky Consumer Data Protection Act Right to Deletion - 1.0 Kentucky Consumer Data Protection Act Right to Opt Out - 1.0	English (US)	en-us
LGPD	LGPD Review Automated Decisions - Art. 20 LGPD Right of Access - Art. 18 & 19 LGPD Right to Data Portability - Art. 9, 17 & 18 LGPD Right to Erasure - Art. 18 LGPD Right to Object/Opt-Out - Art. 8, 15, 16 & 18 LGPD Right to Rectification - Art. 18 LGPD Right to Restriction of Processing - Art. 18	English (US)	en-us
Louisiana Data Privacy Act	Louisiana Data Privacy Act Appeals - 1.0 Louisiana Data Privacy Act Right to Access - 1.0 Louisiana Data Privacy Act Right to be Informed - 1.0 Louisiana Data Privacy Act Right to Correction - 1.0 Louisiana Data Privacy Act Right to Data Portability - 1.0 Louisiana Data Privacy Act Right to Deletion - 1.0 Louisiana Data Privacy Act Right to Opt Out - 1.0	English (US)	en-us
Montana CDPA	Montana CDPA Appeals - 1.0 Montana CDPA Right to Access - 1.0 Montana CDPA Right to be Informed - 1.0 Montana CDPA Right to Correction - 1.0 Montana CDPA Right to Data Portability - 1.0 Montana CDPA Right to Deletion - 1.0 Montana CDPA Right to Opt Out - 1.0 Montana CDPA Right to Withdraw Consent - 1.0	English (US)	en-us
Nevada CHDPL	Nevada CHDPL Appeals - 1.0 Nevada CHDPL Right to Access - 1.0 Nevada CHDPL Right to be Informed - 1.0 Nevada CHDPL Right to Deletion - 1.0 Nevada CHDPL Right to request to cease collection, sharing, or selling of consumer health data - 1.0	English (US)	en-us
Nebraska Data Privacy Act	Nebraska Data Privacy Act Appeals - 1.0 Nebraska Data Privacy Act Right to Access - 1.0 Nebraska Data Privacy Act Right to Be Informed - 1.0 Nebraska Data Privacy Act Right to Correction - 1.0 Nebraska Data Privacy Act Right to Data Portability - 1.0 Nebraska Data Privacy Act Right to Deletion - 1.0 Nebraska Data Privacy Act	English (US)	en-us
New Hampshire Privacy Act	New Hampshire Privacy Act Appeals - 1.0 New Hampshire Privacy Act Right to Access - 1.0 New Hampshire Privacy Act Right to be Informed - 1.0 New Hampshire Privacy Act Right to Correction - 1.0 New Hampshire Privacy Act Right to Data Portability - 1.0 New Hampshire Privacy Act Right to Deletion - 1.0 New Hampshire Privacy Act Right to Opt Out - 1.0	English (US)	en-us
New Jersey Data Privacy Act	New Jersey Privacy Act Appeals - 1.0 New Jersey Privacy Act Right to Access - 1.0 New Jersey Privacy Act Right to be Informed - 1.0 New Jersey Privacy Act Right to Correction - 1.0 New Jersey Privacy Act Right to Data Portability - 1.0 New Jersey Privacy Act Right to Deletion - 1.0 New Jersey Privacy Act Right to Opt Out - 1.0	English (US)	en-us
Oklahoma Consumer Data Privacy Act	Oklahoma Consumer Data Privacy Act Appeals - 1.0 Oklahoma Consumer Data Privacy Act Right to Access - 1.0 Oklahoma Consumer Data Privacy Act Right to be Informed - 1.0 Oklahoma Consumer Data Privacy Act Right to Correction - 1.0 Oklahoma Consumer Data Privacy Act Right to Data Portability - 1.0 Oklahoma Consumer Data Privacy Act Right to Deletion - 1.0 Oklahoma Consumer Data Privacy Act Right to Opt Out - 1.0	English (US)	en-us
Oregon Consumer Privacy Act (OCPA)	Oregon Consumer Privacy Act Appeals - 1.1 Oregon Consumer Privacy Act Right to be Informed - 1.1 Oregon Consumer Privacy Act Right to Correction - 1.1 Oregon Consumer Privacy Act Right to Data Portability - 1.1 Oregon Consumer Privacy Act Right to Deletion - 1.1 Oregon Consumer Privacy Act Right to Opt Out - 1.1 Oregon Consumer Privacy Act Right to Withdraw Consent - 1.1	English (US)	en-us
PDPA	PDPA Workflow	English (US) Thai (ไทย)	en-us th
PIPEDA	PIPEDA Workflow	English (US) French (Français)	en-us fr
PIPL	China PIPL Workflow	English (US) Chinese (Simplified)	en-us zh
POPIA	POPIA and PAIA Workflow	English (US)	en-us
Rhode Island Data Transparency and Privacy Protection Act	Rhode Island Data Transparency and Privacy Protection Act Appeals - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to be Informed - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to Correction - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to Data Portability - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to Deletion - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to Opt Out - 1.0 Rhode Island Data Transparency and Privacy Protection Act Right to Withdraw Consent - 1.0	English (US)	en-us
Saudi Arabia Personal Data Protection Law	Saudi Arabia Personal Data Protection Law Right to Access - 1.0 Saudi Arabia Personal Data Protection Law Right to Correction - 1.0 Saudi Arabia Personal Data Protection Law Right to Data Portability - 1.0 Saudi Arabia Personal Data Protection Law Right to Deletion - 1.0 Saudi Arabia Personal Data Protection Law Right to Opt Out - 1.0 Saudi Arabia Personal Data Protection Law Right to Withdraw Consent - 1.0	English (US)	en-us
Spain Organic Law 3/2018 and GDPR	Spain Organic Law 3/2018 and GDPR Automated Decision-making Rights - 1.0 Spain Organic Law 3/2018 and GDPR Right to Access - 1.0 Spain Organic Law 3/2018 and GDPR Right to Data Portability - 1.0 Spain Organic Law 3/2018 and GDPR Right to Erasure - 1.0 Spain Organic Law 3/2018 and GDPR Right to Object - 1.0 Spain Organic Law 3/2018 and GDPR Right to Rectification - 1.0 Spain Organic Law 3/2018 and GDPR Right to Restriction of Processing - 1.0 Spain Organic Law 3/2018 and GDPR Right to Withdraw Consent - 1.0	English (US)	en-us
Switzerland Federal Act on Data Protection	Switzerland Federal Act on Data Protection Right of Access - 1.0 Switzerland Federal Act on Data Protection Right to Data Portability - 1.0 Switzerland Federal Act on Data Protection Right to Rectification - 1.0	English (US)	en-us
Texas Data Privacy and Security Act (TDPSA)	Texas Data Privacy and Security Act Appeals - 1.1 Texas Data Privacy and Security Act Right to Access - 1.1 Texas Data Privacy and Security Act Right to be Informed - 1.1 Texas Data Privacy and Security Act Right to Correction - 1.1 Texas Data Privacy and Security Act Right to Data Portability - 1.1 Texas Data Privacy and Security Act Right to Deletion - 1.1 Texas Data Privacy and Security Act Right to Opt Out - 1.1	English (US)	en-us
Utah Consumer Privacy Act (UCPA)	Utah Consumer Privacy Act Right to Access - 1.1 Utah Consumer Privacy Act Right to be Informed - 1.0 Utah Consumer Privacy Act Right to Correction - 1.0 Utah Consumer Privacy Act Right to Data Portability - 1.0 Utah Consumer Privacy Act Right to Deletion - 1.1 Utah Consumer Privacy Act Right to Opt Out - 1.1	English (US)	en-us
UK Data Protection Act 2018 and GDPR	UK Data Protection Act 2018 and GDPR Automated Decision-making Rights - 1.0 UK Data Protection Act 2018 and GDPR Right to Access - 1.0 UK Data Protection Act 2018 and GDPR Right to Data Portability - 1.0 UK Data Protection Act 2018 and GDPR Right to Erasure - 1.0 UK Data Protection Act 2018 and GDPR Right to Object - 1.0 UK Data Protection Act 2018 and GDPR Right to Rectification - 1.0 UK Data Protection Act 2018 and GDPR Right to Restriction of Processing - 1.0 UK Data Protection Act 2018 and GDPR Right to Withdraw Consent - 1.0 UK Data Protection Act Right to Submit a Complaint - 1.0	English (US)	en-us
United States	United States Access Request Workflow United States Appeals Workflow United States Correction Request Workflow United States Data Portability Workflow United States Delete Workflow United States Limit Use & Disclosure Workflow United States Opt Out Request Workflow United States Request for Categories of PI United States Request for Specific PI	English (US)	en-us
Vietnam Personal Data Protection Law and Related Implementing Decree	Vietnam Personal Data Protection Law and Related Implementing Decree Request to Implement Security Measures - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Access - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Correction - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Deletion - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Object - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Restriction - 1.0 Vietnam Personal Data Protection Law and Related Implementing Decree Right to Withdraw Consent - 1.0	English (US)	en-us
Virginia Consumer Data Protection Act	Virginia Consumer Data Protection Act Right to Access - 1.0 Virginia Consumer Data Protection Act Right to be Informed - 1.0 Virginia Consumer Data Protection Act Right to Correction - 1.0 Virginia Consumer Data Protection Act Right to Data Portability - 1.0 Virginia Consumer Data Protection Act Right to Deletion - 1.0 Virginia Consumer Data Protection Act Right to Opt Out - 1.0	English (US)	en-us
Washington MHMDA	Washington MHMDA Appeals - 1.0 Washington MHMDA Right to Access - 1.0 Washington MHMDA Right to be Informed - 1.0 Washington MHMDA Right to Deletion - 1.0 Washington MHMDA Right to Withdraw Consent - 1.0	English (US)	en-us

Data Subject Portal

You can enable languages currently offered by OneTrust in Global Settings that will be supported in the portal for data subjects to select.

On the Privacy Rights Automation menu, select Settings. The Global Settings appears.
Click Portal language. The Manage DS portal languages screen appears.
Enable the languages you want to make available in the portal for data subjects to select as their preferred language.

Note:
In the event that a data subject selects their desired language preference on the web form and that same language is not enabled in Global Settings, then the Privacy Portal language will default to English (US).
Click the Save button.
The Privacy Portal will populate in whichever language the data subject selected as their preferred language on the web form (given their language selection is also enabled in Global Settings). They can choose their preferred language in the portal by selecting from the drop-down options.

If a certain field or value does not have an available translation in their preferred language, the system will default to English (US).

Available Portal Languages

Afrikaans
Arabic [right-to-left]
Arabic (Saudi Arabia) [right-to-left]
azərbaycan (Azerbaijan)
Bahasa Indonesia
Bahasa Melayu (Malay)
bosanski (Bosnia)
català (Catalan)
Cymraeg (Wales)
Dansk (Danish)
Deutsch (Germany)
eesti (Estonia)
English (British)
English (United States)
Español (Spain)
euskara (Basque)
Français (France)
German (Austria)
Hausa
Hebrew [right-to-left]
hrvatski (Croatia)
Indonesian (Indonesia)
Italiano (Italy)
Javanese (Java)
Korean (South Korea)
Latviešu (Latvia)
lietuvių (Lithuania)
Luxembourgish (Luxembourg)
Magyar (Hungary)
Malti (Malta)
Moldovan
Montenegrin
Nederlands (Netherlands)
Norsk Bokmål (Norwegian)
o‘zbek (Uzbekistan)
Polski (Polish)
Português (Brazil)
Português (Portugal)
Română (Romania)
shqip (Albania)
Slovenčina (Slovakia)
Slovenščina (Slovenia)
Soomaali (Somalia)
Suomi (Finland)
Svenska (Sweden)
Tiếng Việt (Vietnam)
Türkçe (Turkey)
Èdè Yorùbá (Nigeria)
íslenska (Iceland)
Čeština (Czech)
Ελληνικά (Greece)
беларуская (Belarus)
български (Bulgaria)
македонски (North Macedonia)
монгол (Mongolia)
русский (Russia)
српски (Serbia)
Українська (Ukraine)
қазақ тілі (Kazakhstan)
հայերեն (Armenia)
नेपाली (Nepali)
हिन्दी (Hindi)
বাংলা (Bengali)
ಕನ್ನಡ (Kannada)
ไทย (Thailand)
中文 (Zhōngwén) (傳統) (Traditional Chinese)
中文 (Zhōngwén) (简) (Simplified Chinese)
日本語 (にほんご) (Japanese)

Response Templates

Currently GDPR, LGPD, and PDPA Response Templates come seeded with language options besides English (US). You will need to provide your own translations when setting up additional or newly added templates. This requires that you also enable the language as an available option in order for it to appear in the Response Templates screen.

Note:

For more information on using and setting up Response Templates, see Using Response Templates.

To enable languages for Response Templates

On the Privacy Rights Automation menu, select Setup > Response templates. The Response templates screen appears.
Click the Manage languages button. The Translated languages modal appears.
Select all the languages that you will need to support. Unselecting a language will hide any translations previously created for that language.
Click the Save button.

To edit response template languages

On the Privacy Rights Automation menu, select Setup > Response templates. The Response templates screen appears.
Select a Response template. The Edit response modal appears.
Select from the Language field your desired language and provide custom translations using the text editor.
Click the Save button.


Privacy Law	Seeded Response Templates	Supported Languages
GDPR	Verify Identity (GDPR Art. 12) Extending Request (GDPR Art. 12) Right of Data Portability (GDPR Art. 20) Right to Access (GDPR Art. 15) Right to Erasure (GDPR Art. 17 - Right to be Forgotten) Right to Object (GDPR Art. 21) Right to Rectification (GDPR Art. 16) Right to Restriction of Processing (GDPR Art. 18)	English (US) French (Français) German (Deutsch) Spanish (Español) Italian (Italiano) Dutch (Nederlands) Swedish (Svenska) Danish (Dansk)
CCPA	Verify Consumer Request (CCPA) Not a Verifiable Consumer Request (CCPA) Right of Deletion (CCPA Section 1798.105) Right to Opt Out of the Sale of Personal Information (CCPA Section 1798.120) Right to Request Information if Business Collects Personal Information about Consumer (CCPA Sections 1798.100 and 1798.110) Right to Request Information if Business Sells/Discloses Personal Information about Consumer (CCPA Section 1798.115)	English (US)
PDPA	PDPA – Right to Be Informed (Section 23) PDPA – Right to Data Portability (Section 31) PDPA – Right to Erasure (PDPA Section 33) PDPA – Right to Object (Section 32) PDPA – Right to Rectification (Section 35) PDPA – Right to Request Access (Section 30)	English (US) Thai (ไทย) Note: Requires Thai (ไทย) to be enabled in Translated Languages modal.
LGPD	LGPD – Confirmation of the Existence of or Access to Personal Data (Article 18I&II & Article 19) LGPD – Deletion Request (Article 18VI) LGPD – Request for the Review of Decisions Made Solely Based on Automated Processing of Personal Data (Article 20) LGPD – Request to anonymize, block or delete unnecessary or excessive data or data processed in noncompliance with the LGPD (Article 18IV) LGPD – Request to correct incomplete, inaccurate or out of date data (Articles 18III) LGPD – Right to Be Informed (Article 9) LGPD – Right to Be Informed about Data Sharing (Article 18VII) LGPD – Right to Data Portability (Article 18V) LGPD – Right to Object (Article 7, Article 11 & Section 2 of Article 18) LGPD – Right to Revoke Consent (Article 18 VIII&IX)	English (US) Portuguese (Brasil) Note: Requires Portuguese (Brasil) to be enabled in Translated Languages modal.
PIPEDA	PIPEDA – Right to Access (Section 9 ; Principle 4.9) PIPEDA – Right to Correct (Principle 4.9.5) PIPEDA – Right to Withdraw Consent (Principle 4.3.8)	English (US) French (Français)
PIPL	PIPL – General Acknowledgment PIPL – Request for Correction PIPL – Request for Data Portability PIPL – Request for Deletion PIPL – Request for Information & Access PIPL – Request Related to Automated Decision-Making PIPL – Request to Limit/Object PIPL – Request to Withdraw Consent	English (US) Chinese (Simplified)
CPA	CPA – Acknowledgment CPA – Notice of 45-day extension (CPA 6-1-1306(2)) CPA – Right of Access (CPA 6-1-1306(1)(b)) CPA – Right to Correction (CPA 6-1-1306(1)(c)) CPA – Right to Deletion (CPA 6-1-1306(1)(d)) CPA – Right to Opt Out (CPA 6-1-1306(1)(a))	English (US)
POPIA	POPIA – Correction / Deletion Request (sections 5, 24) POPIA – Object to Processing (sections 5, 11(3), 69(3)(c)) POPIA – Review Automated Decision Making (sections 5, 71) POPIA – Withdraw Consent (section 11(2)(b)) POPIA and PAIA – Access Request (sections 5, 23)	English (US)
CDPA	CDPA – Automated Decision Making CDPA – Correction Request CDPA – Data Portability Request CDPA – Deletion Request CDPA – Opt Out Request CDPA – Access Request CDPA – Appeal	English (US)
CDTPA	CDTPA – Acknowledgement CDTPA – Appeal (CTDPA §4(d)) CDTPA – Notice of 45-day Extension (CTDPA §4(c)(1)) CDTPA – Opt Out of Automated Decision Making CDTPA – Right of Access (CTDPA §4(a)(4)) CDTPA – Right of Correction (CTDPA §4(a)(2)) CDTPA – Right to Deletion (CTDPA §4(a)(3)) CDTPA – Right to Opt Out (CTDPA §4(a)(5))	English (US)
UCPA	UCPA – Acknowledgement UCPA – Notice of 45-day Extension (UCPA §4(c)(1)) UCPA – Right of Access (UCPA §5(1)(a)-(b); UCPA §5(3)) UCPA – Right to Deletion (UCPA §5(2)) UCPA – Right to Opt-out (UCPA §5(4))	English (US)
General US Privacy	General US Privacy Law - Appeal General US State Privacy - Acknowledgement General US State Privacy - Not a Verifiable Consumer Request General US State Privacy - Notice of 45-day Extension General US State Privacy - Opt out of Automated Decision-Making General US State Privacy - Right of Correction General US State Privacy - Right to Deletion General US State Privacy - Right to Know Information Sold/Shared General US State Privacy - Right to Know Information the Business Holds About the Consumer General US State Privacy - Right to Limit Use/Disclosure of Sensitive Personal Information General US State Privacy - Right to Opt Out	English (US)

Email Notification Templates

Language preference options for email templates are maintained under Global Settings. For more information on how to configure templates and provide custom translations, see Email: Branding & Templates.

Subtask Resolutions

You can select a resolution when marketing subtask as complete or as rejected. This action is also supported for marking subtasks in bulk. If a resolution is selected, it will appear in the Overview tab of the Subtask Pane for the given subtask. The following languages options are supported for the three default value options for resolutions as of the OneTrust 6.25 release:

Czech
Dutch
French
German
Italian
Japanese
Norwegian
Portuguese (BR)
Portuguese
Romanian
Spanish
Swedish
Simplified Chinese

Privacy Automation