Feature Updates for Legacy Web Forms

For legacy web form users, there are many features available with the v2 web form and web form builder to better assist with the intake, processing, and fulfillment of GDPR and CCPA requests. Please contact your account executive for assistance updating to the latest version of OneTrust.

For more information on how to use OneTrust for requests, see the Privacy Rights Automation knowledge base.

Updated v2 Web Form Features

Custom Form Field Ordering

Customize the order of form field options for web form selections. For more information, see Customizing a Web Form.

Dynamic Web Form Fields

Configure conditional visibility rules for web form fields based on data subject responses. For more information, see Configuring Dynamic Fields with Visibility Rules.

Geolocation for Web Forms

Leverage geolocation to automatically populate the Country field on web forms. For more information, see Managing Web Form Settings.

Hiding Request Types and Subject Types

When the form is submitted, the hidden field will be automatically populated with the selected default value for the form. For more information, see Customizing a Web Form.

Masking Form Fields

Enable masking to protect personal information on web form fields and prevent unauthorized access to sensitive data. For more information, see Customizing a Web Form.

Optional Form Fields

Ability to disable email, first name, and last name as required fields and remove them from the web form is now supported for web form customization. For more information, see Customizing a Web Form.

Custom Web Form Favicons

Customize web form favicons to display organization logos in the browser tab. For more information, see Customizing a Web Form.

Web Form and Workflow Template Migration

Note:

Enterprise license required.

Migrate web form and workflow templates with limited configurations between environments. For more information, see Migrating Web Form and Workflow Templates.

Custom Web Form URL

Note:

Enterprise license required.

Leverage custom domains with company URLs for a holistic branding experience on web forms and the Privacy Portal. Please contact your account executive for getting started with custom domains.

Authentication through OIDC

Note:

Enterprise license required.

Connect and map custom scopes and claims from external identity providers (IdP) that support OpenId Connect (OIDC) to pre-populate web form fields. For more information, see the following:

ID Verification

Note:

Enterprise license required.

OneTrust supports integrations with Experian and LexisNexis products to process identity verification before consumer requests are honored. For more information, see the following: