Managing Data Policy Violations

Violations indicate if the data source has triggered a condition specified in the data policy. To maintain compliance with your retention or security policy, you must take the necessary action to remediate the data source for the data responsible for the violation(s).

To review available violations

  1. On the Data Catalog menu, select Policy Manager > Data Policies.

    The Data Policies screen appears.

  2. The Violations tab on the Data Policies screen will list the current violation total for easy identification.
  3. Select the name of a data policy.

    The Policy Details screen appears.

  4. The Overview tab will present the details provided when the policy was created and the total count of identified violations so far.

    Policy details screen
  5. Go to the Violations tab.
  6. A full list of identified violations will be shown for each data source, with a timestamp of when the data source was last checked for violations. Click the data source to navigated directly to the given Data Source Details screen.

    The volume of data scanned will be shown for Unstructured data sources only. Structured data sources do not show volume scanned.


    Policy details screen - Violations tab
  7. Click on the violation count to inspect details on the violation(s).

    Data policy details - Violations tab
  8. Use the Column Selector option to manage the visible columns in the Violations Found list. Drag and drop column names to set the order in the list.

    Column Selector option to manage the visible columns in the Violations Found list.
  9. Use the Filter option to sort the Violations Found list view. Available options:
    • Path

    • Size on Disk

  10. With columns and filters managed, you can also create saved views to easily surface targeted details based on your review needs. Select OneTrust Default View, then click the Save As button. Provide a unique name.

    Create saved views to surface targeted details
  11. Now you can switch between the default view and any saved custom view.

    Switching between the default view and any saved custom view
  12. Update your saved views as necessary by clicking the Manage Views button.

    Manage views screen
  13. There are two options to inspect the file associated with the violation:
    1. Click the file link in the Name column to open a new tab of the respective file's record screen.


      Violations found - Open by name

      File record - Metadata tab
    2. Click the Magnifying Glass icon in the Quick View column to open a side pane with basic details about the file. Click the View File Record button to navigate to the respective file record screen for a deeper look.


      Violations found - Quick view option

      Side pane with basic details about the file
  14. After inspection, users have a few options for additional review. For more information, see the following:

To remediate violations

To add an integration connection

You can leverage configured workflows in the Integrations module to automate actions identified by your data policy conditions.

  1. On the Data Catalog menu, select Policy Manager > Data Policies.

    The Data Policies screen appears.

  2. Select the name of a data policy.

    The Policy Details screen appears.

  3. Go to the Violations tab.
  4. Click on a violations group for a data source.
  5. In the Violations Found section, select one or more violations that should be applied towards the event trigger.
    Tip:

    You can also create a connection from the context menu next to the Export button to trigger the integration towards all listed violations.


    Violations found section
  6. Click the Actions button that appears, then select Trigger Connection.

    The Trigger Connection modal appears.

  7. Select from the available integrations in the Integrations module to help automate this policy. You can select multiple to launch several integrations at once, if applicable. Use the search field to locate integrations by system name.
    Tip:

    An existing connection is required for this step.


    Trigger connection modal
  8. Click the Save button. The integration will be triggered.. Any actions based on the conditions will be conducted.

    Integration workflow triggered successfully
  9. When you have confirmed the necessary remediation steps have been taken in the third-party system, you can then return to OneTrust to rescan the data policy to update the violation count.