Viewing Exception Activity History

You can view the activity history for an exception record. Currently, the following activities display in the Activity tab of the Exception Details screen:

  • Exception Created

  • Exception Withdrawn

  • Exception Edited

  • Exception Workflow Stage Moved

To view the activity history of an exception

  1. On the Self Service Portal menu, select My Documents.

    The Documents screen appears.

  2. Open the exception in which you would like to view the activity history.
  3. Select the Activity tab. This tab displays the activity for the exception record.


Note:

You can also view the activity history of an exception in the Self Service Portal. To do this, navigate to the Self Service Portal and select Policies. On the Policies screen, click the My Exceptions tab, click the Exception ID link, and then open the Activity tab.