Exceptions FAQ

Creating & Configuring Exceptions

Viewing Exceptions

As a Site Admin, where can I view all exceptions for my organization?

Site Admins can view a list of all exceptions on the Exception Register screen. To navigate to the Exception Register screen, click Exceptions on the Policy menu.

As an Attestation Respondent, where can I view all exceptions I've requested?

Attestation Respondents can view a list of all their exception requests in the Self-Service Portal. To view your requests, navigate to the Self-Service Portal menu, select My Documents, and then select the My Exceptions tab. For more information, see Requesting Exceptions and Extensions.

Will the policy record have a summarized view of all exceptions against that policy?

Yes. The Exceptions tab has been added to policy details so users can view all exceptions related to the policy. The Attestation list screen also tracks the number of exceptions on each attestation.