Viewing Notifications in the OneTrust Platform

To view your notifications across the OneTrust platform, you can click the Notifications icon in the Global Header. The Notifications popover appears with your notifications listed in the order that they were received and grouped under the following headings: Today, Yesterday, and Older. From here, you can easily review a summary of activity and efficiently navigate to other areas of the platform for items that may require your attention.

On the Notifications popover, you can also download files that you exported by clicking the respective download link for the notification. If a notification is no longer needed, you can click the X icon corresponding to the notification to clear it from the list, click the X icon corresponding to a specific heading to clear all notifications for that group from the list, or click the Dismiss All button to clear the entire list of notifications. If you want to view additional details on the notifications, you can simply click the View in Alert Center link to navigate to the Alert Center.

When you access the Alert Center, the Notifications section appears by default. In the Notifications section, you can find a list of notifications that alert you of activity within the application. These notifications can include a wide range of activity, such as notifying you that a list or report that you have exported is now complete or that you have been assigned a task or subtask. Notifications will appear in the order that they were received. The following fields are available for each notification:

Field

Description

Name

Name or type of the activity associated with the notification. For example, names can range from Report Export to Attestation for Company IT Policy has been assigned and more.

Description

Description of the notification. If applicable, links will be available for the respective notification to allow you to either download the corresponding file or redirect you to the assigned task or subtask.

Status

Indicates the status of the notification.

Due Date

Indicates the date and time at which the notification was received. For task notifications that you create, the date will be the due date defined on the Create Task modal.