Managing Homepage Announcements

Site admins can create and display announcements on the OneTrust Platform homepage to share information with users within the organization and related child organizations. A maximum of three announcements can be active on the platform homepage at one time, and up to 10 announcements can be configured and scheduled to appear during different date ranges.

To enable or disable homepage announcements

Site admins can configure whether to include the Announcements widget on the platform homepage using the following procedure:

  1. Click the gear icon in the upper right-hand corner to access Global Settings.
  2. On the Global Settings menu, select General settings > Homepage announcement. The Homepage announcement screen appears.


  3. Enable the Homepage announcement widget setting to include the Announcements widget on the platform homepage or disable this setting to remove the Announcements widget from the platform homepage.
  4. Click the Save button.

To create a homepage announcement

Note:

The Homepage announcement widget setting must be enabled within the Global Settings > Homepage announcement screen in order for the Announcements widget to appear on the platform homepage.

  1. In the Announcements widget on the platform homepage, click the Create button. The Create announcement modal appears.
    Note:

    The Create button only appears directly on the platform homepage if no announcements have been created. If an announcement already exists, you will instead click the Context Menu icon and select Edit.





  2. Complete the fields, as needed. As you make changes, a preview of your homepage announcement will appear on the right-side of the modal in real time. For more information, see Create / Edit Announcement Modal Reference.
  3. Click the Publish button.

Create / Edit Announcement Modal Reference



Field
Description
Default language

Select the default language in which the announcement will display.

Note:

Homepage announcements can be configured in various languages so that users who access the platform in a different language can see a translation of the announcement in their selected language. However, if a translation of the announcement is not configured for the user's selected language, the announcement will display in the language defined in this field.

Translation language

Select the language of the translation to configure. When the language selected in this field matches the language selected in the Default language field, you are configuring the default translation of the homepage announcement.

Title

Enter a title for the announcement. A maximum of 85 characters can be entered.

Body

Enter the content of the announcement. A maximum of 200 characters can be entered.

Image

Drag-and-drop an image file or click the Upload button and select an image file to add an image to your homepage announcement. Supported file formats include .png, .jpeg, and .jpg.

Link

Enter a URL that will open in a new tab in the user's browser when the homepage announcement is clicked. The URL must start with https:// or http://.

Date range

Click the Calendar icon and select the date range during which the announcement will display. You can select date ranges in the future to schedule announcements to appear at a later date. If no date range is defined, the announcement will appear immediately if no more than two announcements are already active. If three announcements are already active, an error message will appear.

To edit a homepage announcement

  1. In the Announcements widget on the platform homepage, click the Context Menu icon and select Edit. The Edit announcements modal appears.


  2. In the Announcements section, click the Context Menu icon corresponding to the announcement that you want to edit and select Edit. The Edit announcement modal appears.


  3. Modify the fields, as needed. As you make changes, a preview of your homepage announcement will appear on the right-side of the modal in real time. For more information, see Create / Edit Announcement Modal Reference.
  4. Click the Publish button.

To override a homepage announcement from a parent organization

If you have enabled homepage announcements for a parent organization but want to show a different announcement for a child organization of that parent, then you will need to override the announcement configured by the parent organization.

  1. Switch to the child organization for which you want to configure a separate homepage announcement.
  2. Click the gear icon in the upper right-hand corner to access Global Settings.
  3. On the Global Settings menu, select General settings > Homepage announcement. The Homepage announcement screen appears with the Homepage announcement widget setting disabled by default for the child organization.

  4. Enable the Homepage announcement widget setting while in the child organization.
  5. Click the Save button. The Announcements widget on the homepage updates to remove the announcements configured from the parent organization.

To delete a homepage announcement

Note:

If a homepage announcement is configured separately within a child organization, deleting a homepage announcement within the parent organization will not apply to that child organization. The homepage announcement will need to be separately deleted within the child organization.

  1. In the Announcements widget on the platform homepage, click the Context Menu icon and select Edit. The Edit announcements modal appears.


  2. In the Announcements section, click the Context Menu icon corresponding to the announcement that you want to delete and select Delete. The announcement is deleted from list. If the announcement was active, then the announcement would also be deleted from the platform homepage.