Product Satisfaction Surveys
To continuously improve our products and services, you may occasionally receive an in-app survey requesting your feedback. The surveys may request feedback about specific features or about entire modules within the product. These surveys are optional and can be disabled if you desire.
What do you do with my feedback?
More details about the data we collect and what we do with your feedback can be found in the OneTrust Privacy Notice.
How do I stop receiving surveys?
If you wish to stop receiving opportunities to provide your feedback, you can disable the surveys in the Subprocessor Controls screen within your User Preferences.
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Click the User icon in the upper right-hand corner.
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Select User Preferences.
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Select Subprocessor Controls.
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Disable the Feedback Tool setting.
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Click the Save button.
What is the difference between “Feedback Tool” and “Product Tutorials?”
The Feedback Tool setting determines whether you will be given opportunities to provide feedback within the OneTrust platform.
The Product Tutorials setting determines whether you are shown the Athena knowledge bot in the bottom left corner of the OneTrust platform. The knowledge bot contains links to popular resources and in-app guides to help you learn more about OneTrust.