Reviewing Files in the OneTrust DSAR Redaction Tool

Once you've uploaded a file to the Attachments group of the Results Summary screen, you can click the file name to open the OneTrust DSAR Redaction Tool for redaction management. This unique interface provides a full-screen preview of your file with auto-redactions applied by the system's default classifiers or from your managed preferences. From here, you can use tool's management features to add, remove, configure, and even bulk modify redactions for your file.

For more information on managing default classifiers or adding custom data elements for always or never redaction, see Managing Redaction Preferences. For more information on the customization options available with the tool, see Managing Custom Redactions Options.

Navigating the Tool

  1. In the Results Summary screen of a request in OneTrust, click on a file name with Ready for Review status.

    Note:

    Files with the status Classifying or Redaction Not Supported cannot be opened.

  2. The OneTrust DSAR Redaction Tool will appear in a new tab with the selected file type opened. The file name listed in the top left will be identical in format to the uploaded file name.



  3. On the left side of the screen, you can review discovered text and other data entities grouped into the classification categories. Each group will list how many data elements were found. Those given automatic redactions will be shown with a darkened highlight.

    Categories:

    • Critical

    • Sensitive

    • Possibly Sensitive

    Click the gear icon to access additional management options for the detected entities.



  4. On the right side of the screen, click the Info icon to review the redaction progress and additional information in the Document Info tab. The Page Info tab has additional details about the review status and technical aspects of the shown page.



  5. When you click a data element with the Info icon selected,, the panel view will update with general info about the selected entity and its applicable customizations, rules, and detection details.



  6. Use the Thumbnails icon on the right-side to navigate and review the document using a paged view.



  7. Use the Comments icon to display the internal comments added by other reviewers onto a particular entity or entire pages.



  8. Click the specific data element in the left panel to quickly locate it in the document. This works the opposite way too, click one of data elements in the preview to see which classification category it's listed under in the side panel.



Reviewing Pages

  1. Click the Review Page icon on each page to mark your progress. You will automatically progress to the next page. The tool will mark the status as Reviewed and list the user who approved the review in the Page Info tab of the panel.





  2. To undo this action, simply return to the given page and click the icon again. The page status back to Unreviewed.

    Note:

    You cannot download the file until all pages are marked for review.

  3. Once you've reviewed all pages, the screen will indicate that the file is now available for download. For more information, see Downloading Redacted Files.

    You can also continue redacting on the next available file provided in the Results Summary by click the Next Document button.



    The file status in the OneTrust application will also update to Reviewed.



Quick Review

The tool includes an option to perform a quick review that accepts the auto-redactions applied to the file.

  1. Click the Quick Review button. The Quick Review modal appears.

  2. Click the Got it! Quick Review button to accept.

    CAUTION:

    OneTrust still recommends to review one page at a time to ensure all content is properly redacted according to your organization's business needs and redaction requirements.



  3. You can then choose to open the next document or download the redacted document.