Managing Content in the Trust Center

Once you have created a Trust Center, you can begin building out the content that you want to include in it. You can configure each page and organize the variety of content into separate sections on the page. The order in which the sections display is customizable based on the needs of the organization.

To access the Builder

  1. On the Trust Center menu, select Portals. The Trust Center portals screen appears.

  2. Click the link in the Portal column for the Trust Center where you want to add content.
  3. Navigate to the Builder tab.
    Note:

    The Preview on the right facilitates the design process for you. Benefit from it to refine how your Trust Center looks in real time.

  4. Complete the procedures below, as needed, to build your Trust Center.

To create a new page

To begin building content in a Trust Center, start by creating a page. Within the page, you’ll define sections to which you’ll add the content intended for the Trust Center.

  1. On the Builder tab, click the Add page button. A new page is created and added to your Trust Center.


  2. A confirmation message appears.


  3. Click the the Publish button to save and make your changes publicly visible or continue editing your page.

To hide an existing page

  1. On the Builder tab, click the Context Menu icon for the page you want to hide.
  2. Select Hide. Your page will appear greyed out confirming your selection. In case that you need to enable it again, select Show. The Eye icon will disappear.
  3. A confirmation message will appear.


  4. Click the the Publish button to see your changes live.

To drag and drop pages

  1. On the Builder tab, click and hold the drag-and-drop icon to organize the page order for your Trust Center.
  2. A Drop here message will appear to help you position your page correctly.


  3. A confirmation message appears.


  4. Click the the Publish button to see your changes live.

To rename an existing page

  1. On the Builder tab, click the Context Menu icon for the page you want to rename.
  2. Type the new name and click outside the field to apply the change.
  3. A confirmation message appears.


  4. Click the the Publish button to see your changes live.

To change the icon of an existing page

  1. On the Builder tab, click the icon for the page you want to rename. The page icons appear.


  2. Select a new icon for the page.
  3. A confirmation message appears.


  4. Click the the Publish button to see your changes live.

To delete an existing page

  1. On the Builder tab, click the Context Menu icon for the page you want to delete.
  2. Select Delete. The Delete page modal appears.


    Note:

    This action is irreversible.

  3. Click the Delete button. A confirmation message appears.


  4. Click the the Publish button to see your changes live.

To add a new section

Once you have created a page, you can add and modify the sections to include on the page. Section content blocks must be added to the page in order to include individual elements in your Trust Center.

  1. Access the Builder for the Trust Center page that you want to customize.
  2. Click the Add section button. The Add section modal appears.


  3. In the Add section modal, select any of the following interface or block options:

    Section Block Option

    Description

    Hero

    A large banner at the top of your Trust Center that will help you to grab users' attention when landing to your page.

    Section header

    A title or heading that helps you to introduce new content in your Trust Center, separating the information that was previously provided from the following section.

    Quote

    A quotation block to include a direct quote or message from the business.

    FAQs

    A section where you can include your frequent asked questions and their answers.

    Contact us

    A section to include contact information for your Trust Center where you can add images and list phone numbers.

    Footer

    A section that provides your visitors with additional resources and information at the bottom of your Trust Center.

    Text block

    A section that presents substantial written content, typically used to deliver in-depth or explanatory information to users.

    Consent preferences

    A section that helps you view the consent that is being stored, allowing you to add your purposes manually or automatically.

    Data element

    A section that allows you to add data elements to bring structure to the data that you are collecting across your organization.

    Privacy requests

    A section where data subjects can view and comment on their data subject requests.
  4. Click the Add section button. The chosen section block is added to the Builder tab.
    Note:

    For more information on how to configure the section you have created, see the Additional Resources below.

  5. Click the the Publish button to save and make your changes publicly visible or continue editing your page.