Issues Management - September 4, 2026 - 202609.1.0

General Availability

Disable Editing of Details

Disable users from editing details on closed issues and preserve the record once the workflow is completed. This workflow configuration setting is optional during activation and is only available if the Close record setting is enabled. Users must reopen the issue record in order to edit a field.

For more information, see Managing Issue Workflows.

Assign Tasks Using User-Type Attributes

Assign tasks with the Create Task stage rule action to either system users or eligible single-select, user-type attributes for Issue workflows. This workflow update allows you to dynamically route tasks to the right users while preserving existing task-assignment behavior.

Send Notifications to User Groups

Select a group in the Assignee field of a Send Notification rule action for Issue workflows. This helps route workflow notifications to all relevant team members across standard workflows.

Fixed

  • Resolved an issue that prevented the linked assessment question from displaying on issues when multiple issues shared the same name.

  • Resolved an issue that caused the Location column in the Issue register to display UUIDs instead of country names after refreshing the screen.

  • Resolved an issue that caused error messages to display incorrectly across multiple questions when configuring assessment rules to create issues.

  • Resolved an issue that caused bulk imports to fail with a timeout error when attempting to create issues for assessments using source IDs from a different tenant.

Existing Public Preview Features

Attribute-Based Access Control (ABAC) Phase 1

Introducing Attribute-Based Access Control (ABAC), a new access-control model that brings record-level access management to the OneTrust Platform as part of ABAC Phase 1: Foundations. ABAC complements the platform's existing Role-Based Access Control (RBAC) model by using assignments through sharing, attributes, or workflows to determine which records users can access and what permissions they have on those records. This feature introduces assignment-based permissions, sharing and access management, and record-level auditing, helping organizations implement least-privileged access, improve governance, and simplify collaboration across teams and workflows.

For more information, see Attribute-Based Access Control (ABAC) Phase 1: Foundations in the Settings & Administration release notes. This feature is related to the following ideas: PLTI-I-638 and GCIA-I-918.

Note:

ABAC is being introduced through a phased rollout that begins with ABAC Phase 1: Foundations, available in Public Preview as part of OneTrust 202608.1.0 for supported objects across Tech Risk & Compliance.

For more information, see Attribute-Based Access Control (ABAC) User Guide and Managing Attribute-Based Access Control (ABAC) for Tech Risk & Compliance.

Issue Attribute Visibility Rules

Configure attribute visibility rules using the new Attribute visibility tab on the Issue type details screen in the Attribute Manager. This feature allows you to use conditional logic to control which fields appear when creating or editing issues to help reduce clutter and improve data accuracy.

For more information, see Creating Attribute Visibility Rules.

Things to Know

Assessmentis no longer supported as a source type in theCreate Issuesbulk import template. This support has been removed to align issue creation behavior with other object types, such as risks and controls, which do not allow object creation when the source type isAssessment.

About Known Defects

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.