Privacy Rights Automation - October 27, 2025 - 202510.2.0 (Fall Release)

General Availability

Trust Center for Privacy Requests

Add Privacy Requests sections to your Trust Center to allow data subjects to view and comment on their data subject requests. You can enable this feature alongside the Trust Center to centralize all privacy-related user experiences into a single, intuitive customer portal interface, enhancing platform efficiency and elevating the user experience.

For more information, see Getting Started with Trust Center and Adding a Privacy Requests Section.

AI Translation for Trust Center Comments

|Available with Solution Packaging Only

Click the Translate to button on comments left on privacy requests in the Trust Center to translate comments into the data subject's session language. This feature allows you to translate any comment on the Privacy requests section of the Trust Center not written in the data subject's session language to the appropriate language.

For more information, see Adding a Privacy Requests Section.

AI Translation for Request Comments

|Available with Solution Packaging Only

Click the Translate to button on the Request Details screen to translate comments into the current session language. This feature allows you to translate any comment on the Request Details screen not written in your current session language to the appropriate language.

For more information, see Adding Comments to Requests.

Screen Header Enhancements

 

OneTrust is introducing updated screen headers to select screens across the platform to improve consistency and usability. These enhancements can include:

  • Standardized screen titles and new in-app descriptions across applicable areas of the platform, providing clearer context and quick guidance to help users understand each screen’s purpose and available actions.

  • Consolidated action buttons into a Context menu on select screens to reduce clutter and streamline navigation.

  • Renamed buttons on select screens to make actions more immediately understandable and easier to follow.

These enhancements make it easier for users to orient themselves, understand workflows, and complete tasks with greater confidence and efficiency.

Note:

While some screens already feature updated headers, not all enhancements are applied universally and may vary depending on the screen's functionality and context. Enhancements to additional screens may also become visible across the next several releases.

For more information, see Screen Header Enhancements Across the OneTrust Platform.

US Multistate Web Form 1.4 Enhancements

The US Multistate web form has been updated to version 1.4 to reflect visibility rules and web form routing rules for the following states:

  • Tennessee

  • Minnesota

  • Maryland

Fixed

  • Resolved an issue that prevented visibility rules for the Submit button and attachments from importing successfully when exporting and re-importing web forms.

  • Resolved an issue that prevented some text alignment configurations on response templates from saving correctly.

  • Resolved an issue that prevented the date format in the Privacy Portal from displaying correctly when the portal language was set to Finnish (suomi).

  • Resolved an issue that prevented special characters from displaying correctly on the Review duplicate requests modal.

Things to Know

The following workflows are now available inPrivacy Rights Automation:

  • Tennessee Information Protection Act Right to Correction - 1.0

  • Tennessee Information Protection Act Appeals - 1.0

  • Tennessee Information Protection Act Right to Access - 1.0

  • Tennessee Information Protection Act Right to be Informed - 1.0

  • Tennessee Information Protection Act Right to Data Portability - 1.0

  • Tennessee Information Protection Act Right to Deletion - 1.0

  • Tennessee Information Protection Act Right to Opt Out - 1.0

Updated theComplete Subtask APIto include a character limit of 1.5 million on thecommentparameter. Comments added via API or directly in the application are now limited to 1.5 million characters.

About Known Defects

 

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.