Data Subject Request (DSR) Automation - October 16, 2026 - 202610.1.0

General Availability

Table Enhancements for Data Subject Request (DSR) Automation
Tables and table functionalities have been upgraded to improve usability, accessibility, and customization, including resizable columns, more records per view, clearer row actions, and more. These updates are designed to provide a consistent and improved user experience, helping users work more efficiently with data and tailor their experience to their specific needs. Tables have been updated on the following tabs and modals within the Data subject request details screen:

  • Attachments tab

  • Review file segments modal

  • Structured data tab

  • Items matching retention policy screen accessed via the Test policy button on the Retention policies screen (this table enhancement was introduced with the 202609.2.0 release)

For more information, see Table Enhancements Across the OneTrust Platform and Table Enhancements User Guide.

Fixed

  • Resolved an issue that caused renamed documents to display with their original names in the History tab of the Request details screen.

  • Resolved an issue with the format of the dropId parameter in the DROP Management APIs. The dropId parameter is now correctly documented as an alphanumeric string of up to 12 characters instead of an integer.

  • Resolved an issue with the list of enums for the SubtaskStatus request parameter in the Get List of Subtasks by Criteria API. The Deleted enum value was removed to correctly reflect supported subtask statuses.

Existing Public Preview Features

Manage DROP Requests with OneTrust

Leverage OneTrust's DROP support to automate DROP request intake and status reporting. This enhancement enables California-registered data brokers to automatically download hashed requests on a defined schedule and posts status updates back to DROP.

For more information, see Managing Delete Request and Opt-Out Platform (DROP) Requests and Creating a Workflow for Managing DROP Requests.

New DROP Management APIs

Added the Create Data Subject Request for DROP Record API, Update DROP Record API, and Get List of DROP Records API to create, update, and retrieve Delete Request and Opt-out Platform (DROP) requests, respectively. These APIs support California-registered data brokers in managing DROP requests for deleting or opting out data subjects permanently.

Things to Know

  • A new Interaction logs screen is now available to review DROP processing activity. You can filter logs by status and operation type (upload, download, or amend) to monitor manual and automated interactions.

  • The Form styling section of the web form builder now includes options to customize the background, border, and text colors for disabled Submit buttons. This allows organizations to ensure disabled buttons meet specific accessibility requirements and brand standards.

  • Web forms accessed via legacy HTML URLs now automatically redirect to the current web form URL. This change will take effect once a web form has been republished.

  • About Known Defects

    Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.