Custom Values in Integrations

Custom values in OneTrust Integrations allow users to specify and call unique data type information globally across platform. Different from dynamic values, which are specific to a given workflow, these values can be easily referenced from an action's Request body versus having to copy/port string values across the application and into the Integration Builder.

Adding Custom Values

Note:

Custom values with the same name will take priority based on the scopes in the order: Integration > System > All.

  1. On the Integrations menu, select Values. The Values screen appears.

  2. Click the Add New button. The Create Value modal appears.

  3. Complete the required fields to add details for this new value.



    Field
    Description
    Name

    Provide a unique name for this value.

    Type

    Identify the type of this value as either:

    • STRING

    • DOUBLE: double digit values

    • BOOLEAN: requires enablement

    • DATETIME: requires calendar selection

    • OBJECT

    Value

    Enter the value as you need it to appear in the application.

    System

    Choose for which system this value is available. You can leave this as All so it can be referenced by any system.

    Integrations

    Choose for which integration this value is available. You can leave this All so if can be referenced in any integration.

  4. Click the Create button. The new value will be added to the Values list screen.

To update value details

  1. On the Integrations menu, select Values.

    The Values screen appears.

  2. Click on the name of a value.

    The Values Details screen appears.

  3. In the Details tab, modify the value details as necessary.
    CAUTION:

    Editing this value may cause unintended issues to existing integrations.



To review value activity history

  1. On the Integrations menu, select Values.

    The Values screen appears.

  2. Click on the name of a value.

    The Values Details screen appears.

  3. In the Activity tab, you can review whenever an individual created or modified the value and the change of values.


To delete values

  1. On the Integrations menu, select Values.

    The Values screen appears.

  2. Hover over the row of value to reveal and click the Context Menu icon.
  3. Select Delete.

    The Delete Custom Value modal appears.

  4. Click the Ok button. The custom value will be removed from the application.
    CAUTION:

    Deleting this value may cause unintended issues to existing integrations.

To call values in integrations

  1. When adding actions in the Integration Builder, click the freemarker icon in the Body field. Custom values will be organized in the top of the selection field's options.


  2. The value will be inserted wherever your cursor is placed in the Body field: