Insights Privacy Rights Automation Dashboard
The Privacy Rights Automation Dashboard allows you to report on data captured by the Privacy Rights Automation module. You can utilize the data available on the Privacy Rights Automation Dashboard to view actionable insights for your privacy requests and associated subtasks and monitor overall and CCPA related performance for your organization.
The Privacy Rights Automation Dashboard is divided into the following tabs: Requests Actionable Insights | Subtasks Activity | Overall Performance | CCPA Performance. The following sections provide additional details on each tab.
To access the Privacy Rights Automation Dashboard, navigate to Reports > Dashboards. Then enable the Insights Dashboards setting.
Requests Actionable Insights Tab
The Requests Actionable Insights tab provides insights on the amount and type of open requests across the organization. This tab allows users to view a detailed overview of their organization's open requests records.
The following metrics are available on the Requests Actionable Insights tab:
- Field
- Description
- Open Requests
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Total number of open requests across the organization.
- Open Overdue Requests
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Total number of open requests that are overdue across the organization.
- Open Requests by Stage
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Total number of open requests sorted by stage.
Hover over each segment in the chart to view the exact number and percent of open requests per stage. In addition, you can click each segment to display only data for that particular stage. Click the segment once more to return to the original view.
- Open Requests by Approver
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Total number of open requested sorted by approver.
Hover over each bar in the chart to view the exact number of open requests per approver. In addition, you can click each bar to display only data for that particular approver. Click the bar once more to return to the original view.
- Open Requests by Submitted Date
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Total number of open requested sorted by their submitted date.
Hover over each point in the graph to view the number of requests submitted at a given date and time. In addition, you can click a point on the graph to display only data for that particular date and time. Click the point once more to return to the original view.
- Requests Table
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View and sort all current requests by these metrics:
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Request ID
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Stage
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Deadline
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Approver
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Web Form
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Workflow
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Subtasks Activity Tab
The Subtasks Activity tab provides high-level metrics on the subtask activity across the organization. This tab allows users to view overall details of all subtask activity (edits, new creations, etc.), as well as a list of the subtasks and their statuses.
The following metrics are available on the Subtasks Activity tab:
- Field
- Description
- Open User Subtasks
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Total number of open subtasks across the organization.
- Open Overdue User Subtasks
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Total number of open subtasks that are overdue across the organization.
- User Subtasks by Task Status
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Total number of user subtasks sorted by their task status.
Hover over each bar in the chart to view the exact number of subtasks per status. In addition, you can click each bar to display only data for that particular status. Click the bar once more to return to the original view.
- User Subtasks by Task Assignee
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Total number of user subtasks sorted by their task assignee.
Hover over each bar in the chart to view the exact number of subtasks per assignee. In addition, you can click each bar to display only data for that particular assignee. Click the bar once more to return to the original view.
- User Subtasks by Created Date
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Total number of user subtasks sorted by their created date.
Hover over each point in the graph to view the number of subtasks created at a given date and time. In addition, you can click a point on the graph to display only data for that particular date and time. Click the point once more to return to the original view.
- Subtasks Table
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View and sort all current subtasks by these metrics:
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Task Name
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Assignee
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Task Status
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Deadline
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Request ID
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Task Required
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Overall Performance Tab
The Overall Performance tab provides details of the overall performance of users' DSAR requests.
The following metrics are available on the Overall Performance tab:
- Field
- Description
- Total Requests
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Total number of requests across the organization.
- Completed Requests
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Total number of completed requests across the organization.
- Average Days to Complete
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The average number of days it takes to complete a request.
- Requests by Subject Type
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Total number of requests sorted by subject type.
Hover over each bar in the chart to view the exact number of requests per subject type. In addition, you can click each bar to display only data for that particular subject type. Click the bar once more to return to the original view.
- Requests by Country
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Total number of requests in a specific country.
Hover over each point in the map to view the exact number of requests for that country. In addition, you can click a country to display only data for that particular country. Click the country once more to return to the original view.
- Requests Submitted Overtime
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Total number of requests submitted over a customizable period of time.
Hover over each point in the graph to view the number of requests submitted at a given date and time. In addition, you can click a point on the graph to display only data for that particular date and time. Click the point once more to return to the original view.
- Requests by Request Type
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Total number of requests sorted by request type.
Hover over each rectangle to view the number of requests by request type. In addition, you can click each rectangle to display only data for that particular request type. Click the rectangle once more to return to the original view.
CCPA Performance Tab
The CCPA Performance tab provides details of all requests' statuses related to CCPA.
The following metrics are available on the CCPA Performance tab:
- Field
- Description
- Requests Received
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Total number of requests received across the organization.
- Requests Denied
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Total number of requests denied across the organization.
- Requests - Completed or Closed
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Total number of requests that have been completed or closed across the organization.
- Average Days to Complete Requests
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The average number of completed requests over time.
- Requests by Stage
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Total number of requests sorted by stage.
Hover over each bar in the chart to view the exact number of requests per stage. In addition, you can click each bar to display only data for that particular stage. Click the bar once more to return to the original view.
- Requests by Request Type
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Total number of requests sorted by request type.
Hover over each bar in the chart to view the exact number of requests per request type. In addition, you can click each bar to display only data for that particular request type. Click the bar once more to return to the original view.