General Privacy Notice Management FAQ
General Questions
General Questions
What is Privacy Notice Management?
Privacy Notice Management is the updated version of the Policy & Notice Management module. It simplifies the complex process of creating, updating, and monitoring policies across websites and applications into one central location while eliminating the need of complex development work.
Why did OneTrust rebuild Policy & Notice Management?
OneTrust has decided to refresh the Policy & Notice Management module to adopt features such as workflows, attribute management, and reporting in the OneTrust platform and to add features commonly requested by customers.
What are future plans for the Policy & Notice Management module.
Going forward, no new features will be added to the Policy & Notice Management module. The module will be maintained while new features and enhancements will be added to the Privacy Notice Management module.
The Policy & Notice Management module will be deprecated once all existing customers have successfully migrated all content to the new Privacy Notice Management module.
Can I trial Privacy Notice Management?
Yes. New and existing customers can trial the Privacy Notice Management module in the UAT or trial environment.
What are the steps for enabling Privacy Notice Management in a customer tenant?
A feature toggle request must be submitted to OneTrust Support. Customers should work with their account executive or consultant to request the Privacy Notice Management module be enabled in their tenant.
Can I import privacy notices using Privacy Notice Management?
No. Currently, you cannot import notices to the Privacy Notice Management module. The ability to import notices from Policy & Notice to Privacy Notice Management will be available in a future release.
What new permissions are related to Privacy Notice Management?
The PNM Privacy Notice permission has been created to allow users the ability to view Privacy Notices in the Privacy Notice Management module.
What enhancements are available with Privacy Notice Management?
The Privacy Notice Management module has workflows and approvals, email notifications, related tab, attribute manager, and reporting and dashboards. For more information, see About Privacy Notice Management.
Upgrade from Policy & Notice Management to Privacy Notice Management
I am an existing Policy & Notice Management customer, will I be charged to upgrade to Privacy Notice Management?
No. You can get Privacy Notice Management at no additional cost as a free upgrade.
Will my existing policies from the Policy & Notice Management module automatically carry over?
Currently, you will need to manually add existing policies. The OneTrust team is building an in-app solution to automatically move over existing Policy & Notice Management policies into the Privacy Notice Management product. This enhancement will be available in a future release.
Do I need to republish my published policies from the Policy & Notice Management module if I upgrade to Privacy Notice Management?
Yes. You will need to republish your previously published privacy notices after the upgrade.
How do I know how if my privacy notice was implemented via SDK or plain text?
Notices Implemented via SDK
In Policy & Notice Management, if a notice is implemented with an SDK script, the notice will have populated website locations on the Locations tab of the Privacy Notice Details screen. To view website locations, the location must be enabled in the SDK.
Another way to confirm if the privacy notice was implemented with an SDK script is to check if the script is visible on Elements tab of the webpage where the notice is located. To access the Elements tab, right-click on the notice webpage and select Inspect. Your SDK script can be found on the Integration tab of the Privacy Notice Details screen in the OneTrust platform.
Notices Implemented via Plain Text
How do I know if my privacy notice is using the whole SDK script on my webpage?
You can follow either steps outlined below to confirm if your notice is using the whole SDK script.
Option 1: Check the inspection elements tab
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Navigate to the webpage where the privacy notice is published. For example, the OneTrust Privacy Notice.
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Right-click on the webpage and select Inspect.
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On the Elements tab, press Ctrl + F (PC) or Command + F (Mac) and search for Privacy Notice start in the search bar.
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Review the SDK code for the webpage. A privacy notice using the whole SDK script will have about 15 lines of code that are bracketed between <!-- OneTrust Privacy Notice start --> and <!-- OneTrust Privacy Notice end -->.
Option 2: Check for otnotice-1.0min.js and LoadNotices scripts
If both scripts below are found on the webpage your notice is located, the SDK will redirect to Privacy Notice Management and no actions are required post-migration.
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Navigate to the webpage where the privacy notice is published. For example, the OneTrust Privacy Notice.
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Right-click on the webpage and select Inspect.
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On the Elements tab, press Ctrl + F (PC) or Command + F (Mac) and search for otnotice-1.0.min.js in the search bar. Ensure a script similar to the item highlighted below is present.
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On the Elements tab, press Ctrl + F (PC) or Command + F (Mac) and search for LoadNotices in the search bar. Ensure a script similar to the item highlighted below is present.
Additional FAQs
See the following articles for additional Privacy Notice FAQs: