Copying a Preference Center into a Trust Center

This article outlines the process for migrating your existing preference center configuration into the new Trust Center. To simplify the transition, you are now able to copy your current setup and automatically transfer all compatible elements, transferring as much data as possible. This involves converting the preference center schema to align with the Trust Center’s structure. A key difference to note is that while the preference center uses individual purposes and data elements as building blocks, the Trust Center groups them into sections, which the copying process will convert automatically.

What is copied from the preference center to the Trust Center?

Basic details

Preference center

Trust Center

Name

Name

Organization

Organization

Description

Description

Default language

Default language

Content

Preference center

Trust Center

Page

Page

Section

Section header

Purpose

Consent preferences

Data elements

Data elements

Text block

Text block

Settings

Note:

Events are always enabled in the Trust Center. Every time you save your changes, updates will trigger the Data Subject Profile Updated consent integration event.

Preference center

Trust Center

Enable phone number verification

One-time passcode

Create data subjects if they don’t exist yet

Enabled by default

Enable Single-Sign On to the Preference Center

Not supported yet

Login screen

  • Login error message

Authentication

  • Login generic error message

Translations

Preference center

Trust Center

Languages

Languages

Enable additional languages

Enabled by default

Regional variants

Enabled by default

Branding

Preference center

Trust Center

Header Background Color

Primary color

Header logo

Desktop logo

Mobile logo

Favicon

Favicon

Alt-logo text

Alt-logo text

Considerations before copying content

Purposes and data elements

The preference center allows you to add individual purposes and data elements, while the Trust Center organizes them into sections. Before copying any content, please follow the steps below and complete the necessary conversions.

  1. In the Trust Center, adjoining purpose blocks from the old preference center will be consolidated into a single Consent preferences section.

    Note:

    The layout follows a one-column format. The selected input type will be preserved.

  2. Adjoining data element blocks in the old preference center will be merged into a single Data element section in the Trust Center.

  3. Text blocks in the old preference center will be converted to Text block sections in the Trust Center.

  4. When Enable Page-Level Subscription Settings is on, the converted page of the old preference center must include an Unsubscribe footer at the bottom of the page.

  5. Sections in the old preference center will be copied as Section headers in the new Trust Center.

  6. Pages in the old preference center will be copied as pages in the new Trust Center.

Translations

Note:

If the Trust Center does not support a language available in the preference center, that language is excluded.

Translations of the default language in the preference center will be mapped to the corresponding section content in the Trust Center.

Shared content

Your preferences

Change preferences

Undo changes

Thank you! Preferences

Sorry, something went

Subscription settings

Anything unsubscribe

Last saved status

Send notifications

On

Off

Page-by-page content

Translations for the following elements will be automatically imported into the new Trust Center configuration:

  • Purposes

  • Data elements

  • Page names

  • Section headers

  • Text blocks

Login screen

Preferences login

Language

Send

Log in with SSO

Email

Email/phone placeholder

 

Failed to send login request

You do not have sufficient…

Login method

Phone number

Invalid phone number

To copy your old preference center into an existing Trust Center

  1. On the Universal Consent & Preference Management menu, select Interfaces > Preference centers. The Preference centers screen appears.

  2. Click the Context Menu icon for the preference center that you want to copy and select Copy to Trust Center.
  3. The Copy to a Trust Center portal modal appears.


  4. Click the Start copying button.
  5. The Copying to Trust Center modal appears. Click Close. The Notifications icon shows a notification confirming that the copy is in progress.


  6. If you click Copy again on the Context Menu icon before the process has finalized, the following modal will appear. Click Close.


  7. Navigate to the Trust Center portals screen to confirm that your preference center has been successfully copied.

To redirect the preference center to the existing Trust Center

  1. On the Universal Consent & Preference Management menu, select Interfaces > Preference centers. The Preference centers screen appears.

  2. Click the Context Menu icon for the preference center that you want to redirect and select Redirect to Trust Center.
  3. The Redirect portal to Trust Center modal appears. Select a Trust Center or a different URL to redirect the preference center.


    Note:

    The Trust Center has to be in Published status.

  4. Click the Redirect button.
  5. A Success message appears.


  6. Navigate to the Trust Center portals screen to confirm that your action has been completed.