Solution Packaging Pricing & Usage Meters

Summary

Solution package pricing is based on usage meters that reflect the value delivered. Customers gain access to all included capabilities and pay according to their usage volume.

Definitions

Usage Meter

: A quantifiable unit used to measure consumption of solution capabilities.

Aligned Value

: Pricing is structured so customers only pay for what they use.

Managing your subscription

  1. Select the solution package aligned to your use case.

  2. Review associated usage meters and thresholds in the OneTrust Product Descriptions & Usage Terms.

  3. Monitor consumption through your admin console to ensure usage aligns with licensing.

How it's measured

  • Exceeding licensed usage may require a contract amendment or upgrade.

  • Some usage meters are cumulative (e.g., annual scan volume), while others are point-in-time (e.g., average daily unique visitors).

  • Customers can enable all capabilities in a package without incremental licensing, subject to meter limits.

Usage Meter Examples

See the dedicated Subscription Management articles for solution-specific details on how each product’s usage is calculated, surfaced, and tracked for subscription monitoring.

Packages

Example Capabilities

Usage Meter

AI Governance

Privacy Automation

Tech Risk & Compliance

Third-Party Management

AI Governance

Compliance Automation

DataGuidance Research

Privacy Automation

Privacy Automation Suite

Tech Risk & Compliance

Third-Party Due Diligence

Third Party Risk Management

Third Party Management Suite

  • Admin User

  • Size of Inventory Managed by Solution (E.g. Assets, Third Parties, AI Projects)

Consent & Preferences

Data Use Governance

Consent Management Platform (CMP)

Enterprise Data Discovery (EDD)

Universal Consent & Preference Management (UCPM)

  • Average Daily Unique Visitors (CMP)

  • Data Subjects (UCPM)

  • Annual Volume Scanned (EDD)

Version Differences

Pre-Spring ’25

: Usage meters applied to individual products.

Post-Spring ’25

: Usage meters apply at the package level.

Frequently Asked Questions (FAQ)

Why did OneTrust transition to solution-based packaging and pricing?

Historically, customers purchased OneTrust as individual modules, leading to complexity and feature-gated pricing that limited value.

Our new solution-based packaging simplifies this by offering streamlined packages aligned to key use cases. Customers can adopt capabilities over time without multiple purchases, access full features without limitations, and benefit from pricing that aligns with usage and value.

How do solution packages differ from legacy module subscriptions?

Module-based subscriptions focus on individual capabilities within the OneTrust Platform, while Solution Packages bundle all relevant capabilities for a complete end-to-end use case.

Will roadmap features and capabilities be available across legacy subscriptions and new solution packages?

Major new features and capabilities will only be offered in new solution packages. All other features and capabilities will be available to both module-based and solution-based subscriptions.

I am an existing OneTrust customer. How can I transition to the new solution packages?

Reach out to your Account Executive, Renewal Manager or Customer Success Manager and we will work with you to craft a customized proposal.