Feature Roadmap for Customers

Overview

The Feature Roadmap on the OneTrust Ideas Portal provides our customers visibility into upcoming feature delivery and offers a clear, trustworthy view of what’s coming, helping you plan ahead and stay aligned with our product evolution.

Important:

This roadmap is designed for hands-on users of the OneTrust platform who want timely updates on feature releases. It is not intended as a strategic overview for executive audiences.

Benefits of a Customer-Facing Feature Roadmap

Improved Alignment

Aligns OneTrust teams and customers with product direction, enabling coordinated planning and shared understanding.

Enhanced Communication

Reduces repetitive questions and meetings by making roadmap details accessible to all stakeholders.

Better Planning

Enables OneTrust teams and customers to plan around upcoming features with real-time visibility.

Increased Transparency

Builds trust and collaboration internally and externally through open access to roadmap information.

Stronger Engagement

Helps OneTrust customers connect to the product vision and feel informed and valued.

About the Roadmap

Structure

  • The roadmap is a real-time Aha! pivot report on both Employee and Customer Idea Portals.

  • Includes roadmap features (RMFs) across Tiers 1–3, organized by Solutions (swimlane) and Product (first column).

  • RMFs are grouped by Season (e.g., Spring 2025), not by incremental release.

  • Each RMF displays its Name and intended Release Stage for the season.



Report Filters

On the portal view, the following filters are provided:

  • Solution - filter RMFs by Solution.

  • Seasonal Release - filter RMFs for a Season they are planning to release in.

  • Seasonal Release Stage - filter RMFs targeting Private Preview/Public Preview/General Availability release stages.

  • Pricing & Package - filter RMFs by Package they are offered within.

  • Package Availability - filter RMFs by New Packing Only or New & Legacy Packages.

Record Details

On the portal view, clicking a feature’s name will display the following additional information:

  • Status - RMF’s current status.

  • Seasonal Release - the season the RMF is planning to achieve a release stage within.

  • Seasonal Release Stage - the release stage the RMF is planning to achieve in the season.

  • Customer Problem - a description of the problem the RMF looks to solve.

  • Feature Value - a description of how the RMF provides customer value.

  • myOneTrust Link - for RMFs in Public Preview / General Availability, a link to the supporting myOneTrust article.

  • Pricing & Packaging - what solution packaging the RMF is included within.

  • Package Availability - whether the RMF is part of legacy packaging or new packaging only.

  • Ideas - links to Ideas promoted to the RMF to facilitate more upvotes / proxy votes.