Creating and Managing the Question Library

Note:

The Question Library feature is currently under Private Preview. Please contact your account representative to learn more about eligibility requirements.

You can now ask follow-up questions on assessments based on assessment responses. These questions can be created and managed in the new Question Library. The Question Library allows users to create a central bank of questions that can be added to any assessment template. Questions in the library can be assigned question-labels, which can be used to create a more tailored assessment by only including questions with relevant labels when assessing vendors or engagements.

To add a question to the Question Library

  1. On the Third-Party Risk Management menu, select Setup > Question Library.
    The Question Library screen appears.
  2. Click the Add Question button.
    The Question Builder modal appears.
  3. Complete the fields.
    For more information, see Question Builder Modal Reference.
  4. Click the Save button.

Question Builder Modal Reference



Field
Description
Question Type

Select the type of question you would like to configure. Options include:

  • MultiChoice

  • Yes/No

  • Text

  • Date

  • Statement

Question Configuration

Answer Required: Enable this setting to make this a required question.

Attachments Allowed: Enable this option to allow attachments to be uploaded to the question.

Attachment Required: Enable this option to make an attachment required.

Comments Allowed: Enable this option to allow comments to be added to the question.

Question Hint: Enable this setting to show a tooltip with a hint next to the question.

Laws: Enable this option for the Laws dropdown list to appear in the question Build options.

Response Configuration

Allow Not Sure: Select to add Not Sure as a valid answer.

Allow Not Applicable: Select to add Not Applicable as a valid answer.

Build

Question ID: Enter the question ID.

Note:

Question ID's are defined by users. Once a question ID has been configured and the question is created, the ID cannot be reused or edited.

Question: Enter the question text.

Friendly Name: Enter a short, descriptive name for the question.

Note:

The friendly name of a question appears in the column header instead of the entire question text.

Description: Enter a brief description of the question.

Laws: Select one or more applicable laws from the dropdown list.

Business Key: Enter the business key.

To filter the Question Library list screen

  1. On the Question Library screen, click the Filter icon.
    The Filter pane appears.
  2. Click the Add Filter button.
  3. Select the criteria by which you would like to filter.
  4. Click the Save button.
  5. Click the Apply button.

To add a library question to a template

  1. On the Third-Party Risk Management menu, select Setup > Templates.
    The Vendor Templates screen appears.
  2. Open a draft template.
  3. Click the Question Library icon image to open a list Question Library questions.


  4. Select the question(s) you would like to add to the template.
    Note:

    You can search and filter questions in the Question Library list to easily add questions to the template.

  5. Click the Add button.
    The Select Destination modal appears.
  6. Use the field selector to select the section in which you'd like this question to appear.
    Note:

    Click the Add Section button to create new template sections in which Question Library questions can be added.

  7. Click the Confirm button to add the question to the section of the template.

Frequently Asked Questions

Can I edit questions in the library after they are created?

No. Once a question has been created, the question and the Question ID cannot be edited.

Note:

The ability to make updates to questions will be available in a future release.

Can I add more than one label to a question?

Yes. You can add multiple labels to a question.

What question types are supported?

Yes/No, multichoice, text, and date question types are supported in the Question Library.

After adding a question from the library into a template, can I add skip/show logic to those questions?

No. However, OneTrust will be supporting skip/show logic for Question Library questions in a future release.

Are template translations supported?

No. Template translations are not currently supported.

Once questions are added to a template, can I make further edits to the question inside the template?

No. All updates must be completed in the Question Library and published to templates.

Note:

The ability to make updates to questions will be available in a future release.

Can template rules to launch assessments or create risks be based on questions from the library?

Yes. You can create template rules to launch assessments and create risks based on questions from the library.