Automation Rules FAQ

Frequently asked questions about Third-Party Risk Management automation rules are listed below:

Can the behavior of an inventory automation rule depend both on the action selected and whether specified conditions are met?

Yes. See the table examples below, which contains sample configurations for an inventory type automation rule, and the resulting application behavior.

Automation Rule Field

Sample Configuration

Application Behavior

Condition

  • Last Assessment Completion Date- By Template is Greater than or Equal To 1.

This means the rule checks whether at least one assessment using the selected template has been completed one or more days ago.

Action

  • Send Processing Activity Email

If the condition is met, the rule triggers an email.

The email sent is the Processing Activity Coming Up for Review notification.

This notification must be enabled in Global Settings.

The email is delivered to the recipient defined in the automation rule configuration.

Action

  • Send Processing Activity Assessment

If the condition is met, the system will attempt to send a new assessment using the selected template.

The rule will not run if:

  • There is already an open or incomplete assessment for the same processing activity using the same template. This is to prevent duplicate assessments. The system assumes that the ongoing assessment is still valid.
Table 1. Rule Examples for Custom Date Attributes

Use Case

Rule Operator

Days

Before/After

Send me a notification one month in advance to my date attribute.

Equal to

30 Days

Before

Send me a reminder a week in advance and every day until the date occurs.

Less than or Equal to

7 Days

Before

Send me a notification after a month has passed and each day after.

Greater than or Equal to

30 Days

After

Send me a follow-up notification a week after my date.

Equal to

7 Days

After

Send me a notification after a month in advance and continue sending follow-up notifications for a week.

Less than or Equal to

AND

Greater than or Equal to

30 Days

23 Days

Before

Before