Customizing Risk Email Templates Using Dynamic Variables

You can auto-populate risk details using dynamic variables when communicating with users using pre-configured OneTrust email templates.

These dynamic variables can be used as needed within their respective email template to auto-populate risk details. In the IT & Security Risk Management module, you can use dynamic variables to customize risk emails sent via automation rules, workflow stage rules, and email templates in Global Settings.

Supported Template Variables

Note:

Removing the underscore or reformatting the variable name in any way will cause it to fail.

Variable Name

Variable Description

Variable

Risk Description

A brief description of the risk.

__Risk_Description__

Risk Name

The name of the risk.

__Risk_Name__

Risk Workflow

The name of the workflow assigned to the risk.

__Risk_Workflow__

Risk Workflow Stage

The current workflow stage of the risk.

__Risk_Workflow_Stage__