Editing and Deleting Exceptions

Once an exception has been created, you have the ability to edit or delete the record. If you delete the exception, it will be permanently deleted from the application and cannot be recovered. You can edit the record to change details that were previously added to the exception. Currently, you can edit the following fields:

  • Expiration Date

  • Reason for Exception

  • Name

  • Organization

  • Exception Approver

To edit an exception

Note:

Exceptions in the Completed status cannot be edited.

  1. On the Policy menu, select Exceptions.

    The Exception Register screen appears.

  2. Select the exception you would like to edit.

    The Exception Details screen appears.

  3. On the Details tab, click a field to directly edit an entry.
  4. Click the Save button.

To delete an exception

  1. On the Policy menu, select Exceptions.

    The Exception Register screen appears.

  2. Hover over the exception you want to delete until the Context Menu icon appears.
  3. Click the Context Menu icon.
  4. On the Context menu, select Delete.
    The Delete Exception modal appears.

  5. Click the Confirm button.
    Note:

    Once an exception has been deleted, the Exception Deleted email notification is sent to exception approvers and requestors.