Policy Management Terminology Guide

This article includes common terms associated with the Policy Management module.

Term

Definition

Attestation

An attestation launched from a published document allows users to acknowledge that they have read a document.

Document

The term used throughout the Policy module and knowledge base articles to generally describe a policy, procedure, or standard.

Note:

The Documents tab on the policy, procedure, and standard details screen is used to add related documents to the record.

Effective Date

The date in which the document takes effect.

Expiration Date

The date in which the document will expire. A notification is sent to the document owner 30 days prior to the expiration date.

Exceptions

Users can request exceptions for policies, procedures, or standards using the Policy module to help track the entire lifecycle of an exception. The exception captures the rationale, comments, and evidence to support the acceptance or rejection of a document upon request.

Policies

A high-level statement of management intent that formally establishes requirements to guide organizational decisions.

Policy Approver

The business executive that approves all drafts and changes made to a policy.

Policy Owner

The business user responsible for creating and updating a policy.

Procedures

A living document that describes a process and updates based on changes to the organization, technology, and staffing.

Procedure Approver

The business executive that approves all drafts and changes made to a procedure.

Procedure Owner

The business user responsible for creating and updating a procedure.

Stage Approver

The user assigned to approve a specific stage draft or version.

Standards

An objective and quantifiable expectation that formally establishes requirements regarding a process, action, or configuration within an organization.

Standard Approver

The business executive that approves all drafts and changes made to a standard.

Standard Owner

The business user responsible for creating and updating a standard.