Guided Onboarding Workshop: Audit Management
Getting Started
Step-by-Step Onboarding Guide: Audit Management
The below workshop outlines are for our Guided Onboarding services. If you have purchased Self-Service Onboarding, the order of configuration is still applicable. However, it will be self-service and we encourage you to utilize the above step-by-step guide to help with your own implementation. If you have purchased a Custom Program, the order of configuration depends on your agreed scope.
Click here to see the current list of available guided onboarding documents and step-by-step guides for self-service!
Workshop Outline
Implementation Outcome Summary
At the end of the set of workshops, Customer should be able to:
-
Configure custom attributes
-
Create and update audits
-
Manage audit scope
-
Create and manage findings
-
Create and manage tasks
-
Go through audit, workpaper, and finding workflow
-
Manage controls library
-
Relate findings to other objects
-
Configure automation rules
-
Configure column and PDF reports and dashboards
Kick Off
|
Prerequisites |
Responsibility |
|---|---|
|
Identify project stakeholders and requirement holders |
Customer |
|
Provide access to myOneTrust and "Getting Started" materials |
OneTrust |
|
Issue meeting invites |
OneTrust |
|
Workshop |
Responsibility |
|---|---|
|
Present kick-off deck - validate scope and set expectations for delivery timeline |
OneTrust |
|
Review key success criteria for implementation |
Joint |
|
Organize schedule for implementation workshops |
Joint |
|
Review platform, organizational hierarchy, and user roles |
OneTrust |
|
Discuss User Provisioning flow and SSO requirements, if applicable |
Joint |
|
Summarize key next steps |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and delivery checklist |
OneTrust |
SSO Configuration Review (If Applicable)
|
Prerequisites |
Responsibility |
|---|---|
|
Identify and inform consultant of Identity Provider |
Customer |
|
Provide SSO overview guide and SAML metadata |
OneTrust |
|
Provide Identity Provider specific setup manual (if relevant) |
OneTrust |
|
Send invite for WebEx video-conference workshop |
OneTrust |
|
Workshop |
Responsibility |
|---|---|
|
Training on SSO configuration functionality |
OneTrust |
|
Assist with SSO configuration |
Joint |
|
Follow-Up |
Responsibility |
|---|---|
|
Test and publish SSO configuration |
Customer |
|
Provision of updated deployment delivery checklist documentation |
OneTrust |
Workshop 1: Platform Foundations
|
Prerequisites |
Responsibility |
|---|---|
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Organization Hierarchy Best Practices |
OneTrust |
|
Training on standard user account creation and user account privileges |
OneTrust |
|
Review platform and email branding (i.e. color schemes, logo) |
OneTrust |
|
Confirm OneTrust emails pass through customer firewalls |
Customer |
|
High-level overview of Audit Management module |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Finalize and validate Organization Hierarchy configuration |
Customer |
Workshop 2: Control Training
|
Prerequisites |
Responsibility |
|---|---|
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Share control frameworks in scope |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Training on out of the box control frameworks |
OneTrust |
|
Training on control library and control implementations |
OneTrust |
|
Training on controls framework bulk import, if applicable |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Import controls to the library, if applicable |
Customer |
Workshop 3: Audit/Workpapers/Findings Training
|
Prerequisites |
Responsibility |
|---|---|
|
Provide any existing audit process flow documentation |
Customer |
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Training session on module navigation |
OneTrust |
|
Review different audit objects - audits, workpapers, findings |
OneTrust |
|
Training on attribute manager - review existing attributes and how to customize |
OneTrust |
|
Training on bulk import functionality - create items |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Finalize attribute manager configuration |
Customer |
Workshop 4: Workflow and Automation Rules Training and Configuration
|
Prerequisites |
Responsibility |
|---|---|
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Training on audit, workpaper, and findings workflows |
OneTrust |
|
Training on standard system emails and customization |
OneTrust |
|
Training on workflow approval rules |
OneTrust |
|
Training on automation rules |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Finalize approval workflows |
Customer |
Workshop 5: Audit, Workpapers, and Findings Training & Configuration
|
Prerequisites |
Responsibility |
|---|---|
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Training on audit creation |
OneTrust |
|
Training on audit scope assignment |
OneTrust |
|
Training on logging and relating findings |
OneTrust |
|
Training on creating and managing tasks |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Create audit |
Customer |
Workshop 6: Reporting & Dashboard Training *Includes OneTrust native Report & Dashboarding capabilities only
|
Prerequisites |
Responsibility |
|---|---|
|
Share relevant myOneTrust articles |
OneTrust |
|
Review myOneTrust knowledge base and lessons |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Training on reports engines - PDF and column reports |
OneTrust |
|
Training on report scheduler |
OneTrust |
|
Training on dashboards - out of the box and custom |
OneTrust |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Finalize reporting requirements and configuration |
Customer |
Workshop 7: Best Practices & Transition to Support
|
Prerequisites |
Responsibility |
|---|---|
|
Complete all workshops |
Customer |
|
Workshop |
Responsibility |
|---|---|
|
Final walk through of product end to end |
OneTrust |
|
Discuss best practices for use and maintenance of platform |
OneTrust |
|
Close out final questions and open items |
Joint |
|
Disable any OneTrust user accounts tied to this specific module implementation project immediately (includes prod and non-prod environments) |
Customer |
|
Follow-Up |
Responsibility |
|---|---|
|
Send meeting notes, action items, and updated delivery checklist |
OneTrust |
|
Provide OneTrust Support team information |
OneTrust |