Creating an Incident Web Form

You can create and publish multiple incident web forms using the Incident Management module. Various custom web forms can be configured, shared, and integrated using the web form builder to generate a link that external users can use to submit incidents to the Incident Register. These steps can be repeated to create multiple custom web forms.

Note:

The ability to delete or archive an incident web form within the application is not currently supported. If there is a web form you would like to remove, please reach out to the Customer Support Team.

To create a new web form

  1. On the Incident Management menu, select Setup > Web forms.
  2. On the Web forms screen, click the Create form button.
  3. Complete the required fields on the Add new web form template

    Add new web form template screen with fields for name and organization.
    Field
    Description
    Name

    Enter the name of the new web form.

    Organization

    The organization or child organization responsible for the web form.

  4. Click the Create button.

    The Web form customization screen appears. For more information, see Building an Incident Web Form.

    Note:

    For more information about customizing web forms, see Customizing an Incident Web Form.