Retaining Files with Retention Policies

You can retain and download the original file to easily compare redaction differences against the current redacted file in the event of an audit. This feature adopts the DSAR request retention policy to delete files after a specified time frame.

For more information on using the DSAR request retention policy, see Setting Up Retention Policies.

To download retained files

  1. On the Privacy Rights Automation menu, select Requests.

    The Screen Name screen appears.

  2. Select a Request.

    The Data Subject Request Details screen appears.

  3. Click the Results Summary button.

    The Results Summary screen appears.

  4. In the Attachments section, hover over the row of a file to reveal and click the Context Menu icon.
  5. Select Download File.

    The Download File modal appears.

  6. Select whether to download the Redacted file or the Original, Unredacted file.
    Note:

    The file must at least be in the Ready for Review status.


    Download File modal showing options to download the redacted or original, unredacted file
  7. Click the Download button.

    The file appears in a new browser tab for additional options.