Reviewing and Remediating Risks
Once an assessment has been submitted by a respondent, the approver can identify potential risks on the assessment. The approver can then send the Risk Owner a recommendation on how to rectify and minimize the risk. For more information, see Flagging Risks on an Assessment.
If the approver decides to treat the risk, they will create a treatment plan that includes completing specific tasks, assigning a risk owner, and adding controls to mitigate the risk. The approver can add additional owners as needed and the owners will receive a notification.
Invited Users have the ability to reassign risk owners when editing risks in the under-review stage of the assessment workflow when the Allow Invited Users to Re-assign Risk Owner setting is enabled in Global Settings.
To review an assessment risk
To submit a treatment plan
After reviewing the risk, the risk owner can submit the risk treatment plan. The treatment status is updated using the system workflow and the risk now becomes view only for the risk owner. At this point, the system deadline and reminder field will begin evaluating. The deadline will be for the risk approver to approve the treatment plan or send it back.
To request an exception
After reviewing the risk, the risk owner can request an exception. This action closes the risk in the chosen state and it will not be mitigated further. The risk approver can grant the exception or send the risk back to the risk owner. Sending the plan back to the risk owner will reset the treatment status to In Progress.
To approve a treatment plan or grant an exception
Only the risk approver can approve a treatment plan or grant an exception.
To send back a risk
Only the risk approver can send a risk back for further review.
- Open a risk in the Flagged Risks pane.
- Click the Send Back button. This notifies the Risk Owner that the treatment plan or exception has been declined and requires further review.