Configuring Multilingual Assessment Templates

Note:

This feature is only available for Enterprise and Trial license types.

For more information, see Multilingual Templates FAQ.

Using PIA & DPIA Automation, you can configure translations for your templates so respondents and approvers can complete assessments in a language matching their environment configuration. Templates will display in a translated language by default any time an approver or respondent configures their OneTrust environment in a language that matches a translation you have provided. If you provide no translations, or if an approver/respondent's environment language does not match a translated language, the default template language will display.

Note:

For information on building templates, see Adding a New Template from the Gallery and Creating a New Template.

To add a new translation to a template

  1. On the PIA & DPIA Automation menu, select Templates. The Templates screen appears.

  2. Hover over the tile of a template until the View button or Edit button appears.
  3. Click the View button or Edit button. The Template details screen appears.

  4. Go to the Translations tab.
  5. Click the Add new translations button. The Add new translations modal appears.
    Note:

    If you have not configured a default language for your template, click the Select template language button to configure the Template language field in the Details tab.



  6. Click the Download template button.
  7. Click the Notifications icon. A translations template populates in the Notifications popover.
  8. Click Download. An Excel template downloads to your device.
  9. Open the Excel template.
  10. Enter the translated text in the Translations column.
  11. Save the template.
  12. On the Add new translations modal, click the Select file button.
  13. Upload your translation template.
  14. Select the the language of the translated content.
  15. Click the Add button. A confirmation modal appears.
  16. Click the Close button on the confirmation modal.
  17. Click the Notifications icon. A translation upload confirmation populates in the Notifications popover.
  18. View your added translation in the Translations tab of the Template Details screen.


Once the template is published and an assessment based on the template is launched, your translation will appear when an approver or respondent configures their app language to one that matches a translation.

Note:

You can change your app language by clicking the User Profile icon and selecting Set Language.



Users can configure their preferred language on templates with multiple languages enabled by clicking the Select Language menu.



For more information on publishing templates and launching assessments, see Publishing a Draft and Launching Assessments.

To update a translation for a template

Note:

You can update a translation at any time. To achieve consistency across all translations, update your translation files after you use the Builder tab to make any changes to a template or publish a new version.

  1. On the PIA & DPIA Automation menu, select Templates. The Templates screen appears.

  2. Hover over the tile of a template until the View button or Edit button appears.
  3. Click the View button or Edit button. The Template details screen appears.

  4. Go to the Translations tab.
  5. Hover over a row for a translation until the Context Menu icon appears.
  6. Click the Context Menu icon. The Context menu appears.

  7. Select Update. The Update translations modal appears.

  8. Follow steps 6–13 in the To add a new translation to a template section.
  9. Click the Update button. A confirmation modal appears.
  10. Click the Close button on the confirmation modal.
  11. Click the Notifications icon. A translation upload confirmation populates in the Notifications popover.
    Note:

    If your translation is incomplete, the notification will indicate your template has missing translations and the translation will not update.

To delete a translation for a template

  1. On the PIA & DPIA Automation menu, select Templates. The Templates screen appears.

  2. Hover over the tile of a template until the View button or Edit button appears.
  3. Click the View button or Edit button. The Template details screen appears.

  4. Go to the Translations tab.
  5. Hover over a row for a translation until the Context Menu icon appears.
  6. Click the Context Menu icon. The Context menu appears.

  7. Select Delete. A confirmation modal appears.
  8. Click the Delete button.

To learn more