Adding, Editing, Reordering, and Deleting Questions
You can add, edit, reorder, and delete questions of various types of questions to configure a template.
In order to add, edit, or delete questions in a template, you must open the template in the Template Builder.
To add a question
Question Types
You can use different types of questions in an assessment to gather different kinds of information.
Date Question
Date questions can be used to collect information about when a relationship or activity began or ended.
In an assessment, respondents will use a date picker to select a date.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make an attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Use the text editor to write and format description text for the question.
MultiChoice Questions
Multichoice questions can be used to capture information based on a pre-set list of options.
In an assessment, respondents will select applicable responses from a group or dropdown list.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Option Hints
-
Select this to enable tooltip hints for each option.
- Display as
-
Select the style in which answer options are displayed.
- Allow Other
-
Select this to allow respondents to answer Other and enter additional custom responses.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Allow Multiple Selections
-
Select to enable respondents to select more than one option.
- Allow Select All
-
Select to enable respondents to select all response options.
- Allow Justification
-
Select this to allow the respondent to enter justification comments.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a description for the question.
Use the text editor to write and format description text for the question.
- Option
-
Enter options to make available as answers to this question.
Click the arrow icons to move an option up
or down
on the list of options displayed in the question.
- Pre-selected options
-
Select the checkboxes to display specific options as pre-selected to your respondents.
Statement Questions
Statement questions do not collect information.
In an assessment, statement questions do not require any interaction from the respondent.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Title
-
Enter the title of the statement.
- Description
-
Enter the text you want to appear as the statement.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
Text Questions
Text questions collect free-form responses which are entered by the respondent.
In an assessment, respondents will use a text field to enter a response.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a description for the question.
Yes/No Questions
Yes/No questions collect information about things in a yes or no format.
In an assessment, respondents will select either yes or no to respond to the question.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Allow Justification
-
Select this to allow the respondent to enter justification comments.
- Justification Required
-
Select this to require the respondent to provide a justification.
Note: This option is only available if Allow Justification is selected.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, description name for this question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a description for the question.
Inventory Questions
Inventory questions, in combination with attribute questions, create and update information about inventory records such as assets, processing activities, and vendors.
In an assessment, the respondent will select an inventory record.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Inventory
-
Select the inventory to which the question applies.
Note:The response options for this question are based on the inventory selected.
- Primary Inventory Record
-
Enable this setting to have this question automatically populated with a response based on how the assessment is created.
- Link Selection to Assessment
-
Enable this setting to automatically link the assessment to the inventory record selected in response to the question.
Note:When enabled, Link Selection To Assessment displays the assessment under both the primary processing activity and the linked inventory record. This is expected behavior. Disable the toggle in the assessment template to prevent this for future assessments.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Allow Other
-
Select this to allow respondents to answer Other and enter additional custom responses.
Note:The Add Option option is available only when an assessment is in the In Progress stage. It is not displayed when the assessment is Under Review, even if Allow Other is enabled. New inventory records are created when the respondent submits the assessment.
If a missing inventory record is identified during review, send the assessment back to In Progress before adding it. For more information, see Reviewing and Completing an Assessment.
If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.
Note:There is a limit of 2,000 characters on inventory names generated using this option. You will not be able to submit an assessment if an inventory name generated this way is over 2,000 characters in length.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Allow Multi-Selections
-
Select this to enable respondents to select more than one option.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a tooltip with a hint next to the question.
To automatically configure inventory relationships
You can use assessment responses to automatically relate inventory records to each other (processing activities to assets and data elements/personal data to processing activities).
Personal Data Questions
Personal data questions can be used to capture information about how data elements connect to types of data subjects.
In the assessment, respondents will select a data subject group and then select the applicable data element for the purposes of the assessment.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Which of the following record should this update?
-
Select the inventory or relationship record that the response will automatically update.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a description for the question.
Assess Control Questions
Configure Skip and Show Logic to determine, based on responses, if the question should be shown, hidden, or skipped.
|
Field |
Descriptions |
|---|---|
|
Question Type |
Select the question type in this field. |
|
Primary Record |
Enable this setting to have this question automatically populated with a response based on how the assessment is created. |
|
Link Selection to Assessment |
Enable this setting to automatically link the assessment to the inventory record selected in response to the question. |
|
Restrict Inventory Control Options |
Enable this setting to configure controls related to the selected inventory question as options on the Assess Controls question. |
|
Answer Required |
Enable this setting to make this question required. |
|
Attachments Allowed |
Enable this setting to allow respondents to add attachments when answering the question. |
|
Attachment Required |
Enable this setting to make the attachment required. |
|
Comments Allowed |
Enable this setting to allow respondents to leave comments when answering the question. |
|
Question Hint |
Enable this setting to show a tooltip with a hint next to the question. |
|
Allow Multi-Selections |
Enable this setting to allow Multi-Selections on the Assess Control question. |
Assess Risk Questions
|
Field |
Descriptions |
|---|---|
|
Question Type |
Select the question type in this field. |
|
Primary Record |
Enable this setting to have this question automatically populated with a response based on how the assessment is created. |
|
Link Selection to Assessment |
Enable this setting to automatically link the assessment to the inventory record selected in response to the question. |
|
Answer Required |
Enable this setting to make this question required. |
|
Attachments Allowed |
Enable this setting to allow respondents to add attachments when answering the question. |
|
Attachment Required |
Enable this setting to make the attachment required. |
|
Comments Allowed |
Enable this setting to allow respondents to leave comments when answering the question. |
|
Question Hint |
Enable this setting to show a tooltip with a hint next to the question. |
|
Allow Multi-Selections |
Enable this setting to allow Multi-Selections on the Assess Risks question. |
Relationship Questions
Relationship questions can be linked to attribute and personal data questions to populate information on inventory relationships.
|
Field |
Descriptions |
|---|---|
|
Question Type |
Select the question type in this field. |
|
Relationship Type |
Select the relationship type. |
|
Primary Record |
Enable this setting to have this question automatically populated with a response based on how the assessment is created. |
|
Link Selection to Assessment |
Enable this setting to automatically link the assessment to the inventory record selected in response to the question. |
|
Answer Required |
Enable this setting to make this question required. |
|
Attachments Allowed |
Enable this setting to allow respondents to add attachments when answering the question. |
|
Attachment Required |
Enable this setting to make the attachment required. |
|
Comments Allowed |
Enable this setting to allow respondents to leave comments when answering the question. |
|
Question Hint |
Enable this setting to show a tooltip with a hint next to the question. |
|
Allow Multi-Selections |
Enable this setting to allow Multi-Selections on the Assess Control question. |
|
Add Supporting Attachments |
Click the Select File button to upload attachments. |
Object Questions
- Field
- Description
- Question Type
-
Select the question type in this field.
- Object Type
-
Select the type of object to which the question corresponds.
- Primary Inventory Record
-
Enable this setting to have this question automatically populated with a response based on how the assessment is created.
- Link Selection to Assessment
-
Enable this setting to automatically link the assessment to the inventory record selected in response to the question.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Allow Other
-
Select this to allow respondents to answer Other and enter additional custom responses.
If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Allow Multi-Selections
-
Select this to enable respondents to select more than one option.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enter a description for the question.
- Add Supporting Attachments
-
Click the Select File button to upload attachments.
Attribute Questions
You must have at least one Inventory question in your template in order to use Attribute questions.
Attribute questions, in combination with inventory, relationship, or control questions, capture information about the attributes of an inventory record.
When adding a new attribute question to a template, respondents will select or enter responses about the attributes of the inventory records selected in the related inventory question.
You cannot add Formula and Score type questions to an assessment template.
- Field
- Description
- Which of the following records should this update?
-
Select the Inventory, Relationship, or Control question in the template to which the question applies.
- Which Attribute?
-
Select the Attribute from the inventory to which the question applies.
Open the Question Builder to further configure the question.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Display as a Read-Only
-
Enable this setting to display question as Read-Only on the assessment.
Note:Users cannot edit or update responses for this question on the assessment.
- Which inventory record should this update?
-
Select the inventory record that the response will automatically update.
- Which attribute?
-
Select the attribute that will be affected by the respondent's selection.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
Note:Selecting Not Sure or Not Applicable in an attribute question's response configuration does not update the related inventory attribute or override the previous attribute response during reassessment. The previous response remains on the inventory record.
To allow respondents to update an inventory attribute with Not Sure or Not Applicable, create Not Sure or Not Applicable as an option for the attribute. When the respondent selects that attribute option, the response updates the inventory record after the assessment is approved.
- Allow Justification
-
Select to allow respondents to enter justification comments when this option is supported for the selected attribute question.
Note:For Attribute Questions, Allow Justification is supported only when the question is linked to inventory attributes or assess control attributes and the selected attribute type is Single Select, Multi Select, or User.
- Question
-
Enter text of the question.
- Friendly Name
-
Enter a short, descriptive name of the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enable this setting to show a description for the question.
Additional configuration options for attributes, which apply to attribute questions, are available in the Inventory Manager. For more information, see Adding, Editing, and Deactivating Attributes.
Incident Questions
Incident questions only appear on templates launched from the Incident Management module.
Incident questions can be used to create new incidents when an assessment is submitted. Incident questions do not require any interaction from the respondent. Attribute questions can be added as subsidiaries to the incident question to describe the details of the incident such as the jurisdiction, location, and more.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Add Supporting Attachments
-
Click the Select File button to upload attachments.
- Title
-
Enter the title for the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enter a longer description, if necessary, to describe the question.
Control Questions
You must have at least one inventory question in your template in order to use control questions.
Control questions can be used to configure response filters in template builder.
Respondents will only see those controls which exist on the tenant controls library and meet the filter criteria.
- Field
- Description
- Question Type
-
Select the question type in this field.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Which vendor should this link to?
-
Select the vendor record to which the question applies.
- Add Supporting Attachments
-
Click the Select File button to upload attachments.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enter a description for the question.
- Question Hint
-
Enter the hint that will assist the respondent in answering the question correctly.
Contract Questions
- Field
- Description
- Question Type
-
Select the question type in this field.
- Primary Inventory Record
-
Enable this setting to have this question automatically populated with a response based on how the assessment is created.
- Link Selection to Assessment
-
Enable this setting to automatically link the assessment to the inventory record selected in response to the question.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Which vendor should this link to?
-
Select the vendor record to which the question applies.
- Allow Other
-
Select this to allow respondents to answer Other and enter additional custom responses.
If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enter a description for the question.
- Add Supporting Attachments
-
Click the Select File button to upload attachments.
Engagement Questions
- Field
- Description
- Question Type
-
Select the question type in this field.
- Primary Inventory Record
-
Enable this setting to have this question automatically populated with a response based on how the assessment is created.
- Link Selection to Assessment
-
Enable this setting to automatically link the assessment to the inventory record selected in response to the question.
- Answer Required
-
Enable this setting to make this question required.
- Attachments Allowed
-
Enable this setting to allow respondents to add attachments when answering the question.
- Attachment Required
-
Enable this setting to make the attachment required.
- Comments Allowed
-
Enable this setting to allow respondents to leave comments when answering the question.
- Question Hint
-
Enable this setting to show a tooltip with a hint next to the question.
- Which vendor should this link to?
-
Select the vendor record to which the question applies.
- Allow Other
-
Select this to allow respondents to answer Other and enter additional custom responses.
If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.
- Allow Not Sure
-
Select to add Not Sure as a valid answer.
- Allow Not Applicable
-
Select to add Not Applicable as a valid answer.
- Question
-
Enter the text of the question.
- Friendly Name
-
Enter a short, descriptive name for the question.
Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.
- Description
-
Enter a description for the question.
- Add Supporting Attachments
-
Click the Select File button to upload attachments.
To edit a question
To delete a question
- Open a template in the Template Builder.
- Use the Arrow icon button to expand a section.
- Hover over the question you want to delete until the Delete icon button appears.
- Click the Delete icon button. A confirmation dialog appears.
- Click the Confirm button.
If you delete a question, any rules referencing the question will be automatically deleted.