Adding, Editing, Reordering, and Deleting Questions

You can add, edit, reorder, and delete questions of various types of questions to configure a template.

In order to add, edit, or delete questions in a template, you must open the template in the Template Builder.

To add a question

  1. On the PIA & DPIA Automation menu, select Templates. The Templates screen appears.

  2. Select an existing draft, choose a template from the gallery, or create a new template. The Template details screen appears.

  3. Click the expand icon on a section to expand the section.


  4. Click Create a question or drag a Question type icon into the questionnaire. The Question builder appears.
    Note:

    Attribute questions can only be added to a questionnaire template through drag and drop and must be added as a child question to an Inventory question.

  5. Complete the fields, as necessary. For more information, see Question Types below. 
  6. Click the Save button. The question is added.

Question Types

You can use different types of questions in an assessment to gather different kinds of information.

Date Question

Date questions can be used to collect information about when a relationship or activity began or ended.

In an assessment, respondents will use a date picker to select a date.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make an attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Use the text editor to write and format description text for the question.

MultiChoice Questions

Multichoice questions can be used to capture information based on a pre-set list of options.

In an assessment, respondents will select applicable responses from a group or dropdown list.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Option Hints

Select this to enable tooltip hints for each option.

Display as

Select the style in which answer options are displayed.

Allow Other

Select this to allow respondents to answer Other and enter additional custom responses.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Allow Multiple Selections

Select to enable respondents to select more than one option.

Allow Select All

Select to enable respondents to select all response options.

Allow Justification

Select this to allow the respondent to enter justification comments.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a description for the question.

Use the text editor to write and format description text for the question.

Option

Enter options to make available as answers to this question.

Click the arrow icons to move an option up or down on the list of options displayed in the question.

Pre-selected options

Select the checkboxes to display specific options as pre-selected to your respondents.

Statement Questions

Statement questions do not collect information.

In an assessment, statement questions do not require any interaction from the respondent.



Field
Description
Question Type

Select the question type in this field.

Title

Enter the title of the statement.

Description

Enter the text you want to appear as the statement.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Text Questions

Text questions collect free-form responses which are entered by the respondent.

In an assessment, respondents will use a text field to enter a response.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a description for the question.

Yes/No Questions

Yes/No questions collect information about things in a yes or no format.

In an assessment, respondents will select either yes or no to respond to the question.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Allow Justification

Select this to allow the respondent to enter justification comments.

Justification Required

Select this to require the respondent to provide a justification.

Note: This option is only available if Allow Justification is selected.

Question

Enter the text of the question.

Friendly Name

Enter a short, description name for this question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a description for the question.

Inventory Questions

Inventory questions, in combination with attribute questions, create and update information about inventory records such as assets, processing activities, and vendors.

In an assessment, the respondent will select an inventory record.



Field
Description
Question Type

Select the question type in this field.

Inventory

Select the inventory to which the question applies.

Note:

The response options for this question are based on the inventory selected.

Primary Inventory Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Note:

When enabled, Link Selection To Assessment displays the assessment under both the primary processing activity and the linked inventory record. This is expected behavior. Disable the toggle in the assessment template to prevent this for future assessments.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Other

Select this to allow respondents to answer Other and enter additional custom responses.

Note:

The Add Option option is available only when an assessment is in the In Progress stage. It is not displayed when the assessment is Under Review, even if Allow Other is enabled. New inventory records are created when the respondent submits the assessment.

If a missing inventory record is identified during review, send the assessment back to In Progress before adding it. For more information, see Reviewing and Completing an Assessment.

If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.

Note:

There is a limit of 2,000 characters on inventory names generated using this option. You will not be able to submit an assessment if an inventory name generated this way is over 2,000 characters in length.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Allow Multi-Selections

Select this to enable respondents to select more than one option.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a tooltip with a hint next to the question.

To automatically configure inventory relationships

You can use assessment responses to automatically relate inventory records to each other (processing activities to assets and data elements/personal data to processing activities).

  1. Hover over the inventory question you want to use to initiate the relation.
  2. Click the Link icon button. The Configure Relationships modal appears.


  3. In the Related Question field, select the inventory or personal data question you want to be related.
  4. Select a relationship type using the checkboxes.
  5. Click the Save button.

Personal Data Questions

Personal data questions can be used to capture information about how data elements connect to types of data subjects.

In the assessment, respondents will select a data subject group and then select the applicable data element for the purposes of the assessment.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Which of the following record should this update?

Select the inventory or relationship record that the response will automatically update.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a description for the question.

Assess Control Questions

Configure Skip and Show Logic to determine, based on responses, if the question should be shown, hidden, or skipped.



Field

Descriptions

Question Type

Select the question type in this field.

Primary Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Restrict Inventory Control Options

Enable this setting to configure controls related to the selected inventory question as options on the Assess Controls question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Multi-Selections

Enable this setting to allow Multi-Selections on the Assess Control question.

Assess Risk Questions



Field

Descriptions

Question Type

Select the question type in this field.

Primary Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Multi-Selections

Enable this setting to allow Multi-Selections on the Assess Risks question.

Relationship Questions

Relationship questions can be linked to attribute and personal data questions to populate information on inventory relationships.



Field

Descriptions

Question Type

Select the question type in this field.

Relationship Type

Select the relationship type.

Primary Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Multi-Selections

Enable this setting to allow Multi-Selections on the Assess Control question.

Add Supporting Attachments

Click the Select File button to upload attachments.

Object Questions



Field
Description
Question Type

Select the question type in this field.

Object Type

Select the type of object to which the question corresponds.

Primary Inventory Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Allow Other

Select this to allow respondents to answer Other and enter additional custom responses.

If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Allow Multi-Selections

Select this to enable respondents to select more than one option.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enter a description for the question.

Add Supporting Attachments

Click the Select File button to upload attachments.

Attribute Questions

Note:

You must have at least one Inventory question in your template in order to use Attribute questions.

Attribute questions, in combination with inventory, relationship, or control questions, capture information about the attributes of an inventory record.

When adding a new attribute question to a template, respondents will select or enter responses about the attributes of the inventory records selected in the related inventory question.

Note:

You cannot add Formula and Score type questions to an assessment template.



Field
Description
Which of the following records should this update?

Select the Inventory, Relationship, or Control question in the template to which the question applies.

Which Attribute?

Select the Attribute from the inventory to which the question applies.

Note:

Open the Question Builder to further configure the question.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Display as a Read-Only

Enable this setting to display question as Read-Only on the assessment.

Note:

Users cannot edit or update responses for this question on the assessment.

Which inventory record should this update?

Select the inventory record that the response will automatically update.

Which attribute?

Select the attribute that will be affected by the respondent's selection.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Note:

Selecting Not Sure or Not Applicable in an attribute question's response configuration does not update the related inventory attribute or override the previous attribute response during reassessment. The previous response remains on the inventory record.

To allow respondents to update an inventory attribute with Not Sure or Not Applicable, create Not Sure or Not Applicable as an option for the attribute. When the respondent selects that attribute option, the response updates the inventory record after the assessment is approved.

Allow Justification

Select to allow respondents to enter justification comments when this option is supported for the selected attribute question.

Note:

For Attribute Questions, Allow Justification is supported only when the question is linked to inventory attributes or assess control attributes and the selected attribute type is Single Select, Multi Select, or User.

Question

Enter text of the question.

Friendly Name

Enter a short, descriptive name of the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enable this setting to show a description for the question.

Note:

Additional configuration options for attributes, which apply to attribute questions, are available in the Inventory Manager. For more information, see Adding, Editing, and Deactivating Attributes.

Incident Questions

Note:

Incident questions only appear on templates launched from the Incident Management module.

Incident questions can be used to create new incidents when an assessment is submitted. Incident questions do not require any interaction from the respondent. Attribute questions can be added as subsidiaries to the incident question to describe the details of the incident such as the jurisdiction, location, and more.



Field
Description
Question Type

Select the question type in this field.

Add Supporting Attachments

Click the Select File button to upload attachments.

Title

Enter the title for the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enter a longer description, if necessary, to describe the question.

Control Questions

Note:

You must have at least one inventory question in your template in order to use control questions.

Control questions can be used to configure response filters in template builder.

Respondents will only see those controls which exist on the tenant controls library and meet the filter criteria.



Field
Description
Question Type

Select the question type in this field.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Which vendor should this link to?

Select the vendor record to which the question applies.

Add Supporting Attachments

Click the Select File button to upload attachments.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enter a description for the question.

Question Hint

Enter the hint that will assist the respondent in answering the question correctly.

Contract Questions



Field
Description
Question Type

Select the question type in this field.

Primary Inventory Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Which vendor should this link to?

Select the vendor record to which the question applies.

Allow Other

Select this to allow respondents to answer Other and enter additional custom responses.

If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enter a description for the question.

Add Supporting Attachments

Click the Select File button to upload attachments.

Engagement Questions



Field
Description
Question Type

Select the question type in this field.

Primary Inventory Record

Enable this setting to have this question automatically populated with a response based on how the assessment is created.

Link Selection to Assessment

Enable this setting to automatically link the assessment to the inventory record selected in response to the question.

Answer Required

Enable this setting to make this question required.

Attachments Allowed

Enable this setting to allow respondents to add attachments when answering the question.

Attachment Required

Enable this setting to make the attachment required.

Comments Allowed

Enable this setting to allow respondents to leave comments when answering the question.

Question Hint

Enable this setting to show a tooltip with a hint next to the question.

Which vendor should this link to?

Select the vendor record to which the question applies.

Allow Other

Select this to allow respondents to answer Other and enter additional custom responses.

If you allow Other as a response option, answers to the question using the Other option will generate new inventory records of that type with the name entered and the managing organization set to the organization for the assessment.

Allow Not Sure

Select to add Not Sure as a valid answer.

Allow Not Applicable

Select to add Not Applicable as a valid answer.

Question

Enter the text of the question.

Friendly Name

Enter a short, descriptive name for the question.

Note: The friendly name of a question appears in different areas of the interface to quickly differentiate between questions.

Description

Enter a description for the question.

Add Supporting Attachments

Click the Select File button to upload attachments.

To edit a question

  1. Open a template in the Template Builder.
  2. Use the Arrow icon button to expand a section.
  3. Hover over the question you want to edit until the Edit icon button appears.
  4. Click the Edit icon button. The Question Builder appears.

  5. Revise the fields as necessary. For more information, see Question Types above.
  6. Click the Save button.

To delete a question

  1. Open a template in the Template Builder.
  2. Use the Arrow icon button to expand a section.
  3. Hover over the question you want to delete until the Delete icon button appears.
  4. Click the Delete icon button. A confirmation dialog appears.
  5. Click the Confirm button.
Note:

If you delete a question, any rules referencing the question will be automatically deleted. 

To move a question

  1. Open a template in the Template Builder.
  2. Use the Arrow icon button to expand a section.
  3. Click and drag the question you want to move to the new location.
    Note:

    If a navigation rule is made invalid by moving a question, the rule will automatically be deleted.