Issues Management - January 30, 2026 - 202601.2.0

Fixed

• Enhancements have been made to improve performance when processing complex workflow and routing rule configurations for issues. Validation to flag archived or deleted workflows and data, such as attributes, response options, organizations, etc., is now only applied ahead of time when a configuration contains 20 rules or fewer. When more than 20 rules are present, validation will be completed only when the rule details are expanded.

Existing Public Preview Features

Disable Editing of Details

Disable users from editing details on closed issues and preserve the record once the workflow is completed. This workflow configuration setting is optional during activation and is only available if the Close record setting is enabled. Users must reopen the issue record in order to edit a field.

For more information, see Managing Issue Workflows.

Risk to Issues Conversion

Convert risks to issues on the Risk Register by assigning the risk to an issues workflow and mapping existing risk attributes to the new record. This feature allows you to easily convert risks to issues when they fall outside your organization's risk criteria to help declutter your Risk Register and manage risks more effectively. You can revert conversions by restoring issues to risks on the new Converted risks screen.

For more information, see Converting Risks to Issues.

Things to Know

About Known Defects

 

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.