Incident Management - October 27, 2025 - 202510.2.0 (Fall Release)

General Availability

Screen Header Enhancements

 

OneTrust is introducing updated screen headers to select screens across the platform to improve consistency and usability. These enhancements can include:

  • Standardized screen titles and new in-app descriptions across applicable areas of the platform, providing clearer context and quick guidance to help users understand each screen’s purpose and available actions.

  • Consolidated action buttons into a Context menu on select screens to reduce clutter and streamline navigation.

  • Renamed buttons on select screens to make actions more immediately understandable and easier to follow.

These enhancements make it easier for users to orient themselves, understand workflows, and complete tasks with greater confidence and efficiency.

Note:

While some screens already feature updated headers, not all enhancements are applied universally and may vary depending on the screen's functionality and context. Enhancements to additional screens may also become visible across the next several releases.

For more information, see Screen Header Enhancements Across the OneTrust Platform.

Fixed

  • Resolved an issue that prevented email addresses from being pasted in incident register record comments.

New Public Preview Features

Incident Platform Workflow Enhancements

The Incident Workflows screen has been enhanced with search and sorting capabilities to help better organize and manage incident workflows. You can now search the Workflow screen by Workflow name, and sort the Workflow screen by the following columns:

  • Workflow Name

  • Default

  • Status

  • Date Modified

  • Date Created

Things to Know

About Known Defects

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.