Incident Management - June 5, 2026 - 202606.1.0

General Availability

Enhancements to Incidents APIs

The following enhancements have been made to the Incidents APIs:

  • Updated the Get Incident API and Update Incident API to include the attributeName parameter within the attributeValues object of the response. This enhancement enables clearer identification and mapping of returned attributes.

  • Updated the behavior of the Update Incident API. Previously, if existing attribute values were not included in the request, they would be overwritten by empty values. With this enhancement, existing attribute values will no longer be overwritten and will now be retained even if those attribute values are not included in the request.

Fixed

  • Resolved an issue that prevented Incident register custom saved views from preserving the sorting and filtering configured by users.

  • Resolved an issue that prevented users from searching the Incident register by custom text fields.

  • Resolved an issue where guidance content for China and Saudi Arabia were not updating correctly.

Existing Public Preview Features

Custom Notifications for Assessment Templates

Send customized, trigger-based automated email messages from a new global Notifications tab on the Assessment templates screen. This enhancement speeds up assessment completion, reduces support requirements, and provides users with more relevant information in the assessment.

For more information, see Configuring Custom Email Notifications on Assessment Templates. This feature is related to the following ideas: OT-I-949, OT-I-1270, OT-I-3522, OT-I-7945, and OT-I-16348.

Configuring Approver-only Assessment Sections

Configure approver-only sections on assessments automatically using template rules or inventory-based values. These enhancements mean users can launch assessments with approver-only sections directly from the self-service portal.

For more information, see Configuring Approver-only Assessment Sections. This feature is related to the following ideas: AA-I-293 and AA-I-302.

Leveraging AI Auto-responses for Assessments

Opt-out of automatically scanning your three most recent assessments, plus add more files, more file types, and bigger files to your uploads. These enhancements improve the performance and accuracy of the AI Doc Scanner.

For more information, see Leveraging AI Auto-responses for Assessments.

Dynamic Incident Notification Assessment (DINA) Updates

  • DINA 1.2.1 introduced the following changes to key questions under the General Incident Details section:

    • Updated the "Did the incident result in real or potential harm to individuals?" question.

    • Updated the "Did the incident result in a breach of security?" question.

    • Updated answer options and rule configurations across multiple jurisdictions to improve guidance accuracy.

  • DINA 1.2.1 added the following jurisdiction-specific questions:

    • "Does the incident result in harm to personal data?" (Saudi Arabia PDPL)

    • "Did the incident result in harm to a legal entity?" (cybersecurity guidance under NIS2 Implementing Laws and the India IT Act)

    • "Did the incident result in an offense or contravention of law?" (India IT Act)

Things to Know

About Known Defects

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.