Incident Management - January 29, 2026 - 202601.1.6

Patch Updates

• Enhancements have been made to improve performance when processing complex workflow and routing rule configurations for incidents. Validation to flag archived or deleted workflows and data, such as attributes, response options, organizations, etc., is now only applied ahead of time when a configuration contains 20 rules or fewer. When more than 20 rules are present, validation will be completed only when the rule details are expanded.