Ordering Enhanced Due Diligence Reports

You can order Enhanced Due Diligence (EDD) reports from Dow Jones directly from the Third-Party Due Diligence module. Enhanced Due Diligence reports provide in-depth research to help identify financial crime and reputational risk posed by the high-risk organizations and individuals linked to your organization. The report from Dow Jones provides an assessed and consolidated account of issues to support risk-based due diligence requirements on your third parties. For more information, see Due Diligence Research and Report Services.

Access Requirements

Prior to leveraging the EDD functionality within the Third-Party Due Diligence module, the following requirements must be met:

  1. Sign a contract with Dow Jones.

  2. Add Dow Jones credentials and activate the Dow Jones Enhanced Due Diligence Report Creation and Dow Jones Enhanced Due Diligence Report Updates workflows using the OneTrust Integrations tool. For more information, see Integrating Dow Jones with OneTrust.

  3. Have the Enhanced Due Diligence Requester role and associated permissions to view the EDD object and order reports.

    Note:

    The EDD permissions are not included in the Site Admin role.

To order reports

Before ordering an Enhanced Due Diligence report, you must add Dow Jones credentials and activate the Dow Jones Enhanced Due Diligence Report Creation and Dow Jones Enhanced Due Diligence Report Updates workflow. For more information, see Integrating Dow Jones with OneTrust.

  1. On the Third-Party Due Diligence menu, select Enhanced Due Diligence.
    The Enhanced Due Diligence Reports screen appears.

  2. Click the Order Report button.
    Note:

    You can also order a report on the Enhanced Due Diligence tab of the Third Parties Details screen.

    The Request Enhanced Due Diligence screen appears.

    Field
    Description
    Third-Party Required

    Select the name of an existing third-party in which this enhanced due diligence request is related. This field is required to associate an EDD request to a third-party inventory record.

    Tip:

    Once this selection is saved, you cannot change the third-party record associated with this request.

    However, you can remove the selected third-party from the request and start over by clicking the Delete Draft button. This button can be used at any time during the request process to permanently delete the report request.

  3. Select an existing third-party to link to the request.
  4. Click the Save and Continue button to save your changes and move to the next tab of the enhanced due diligence request.

    Click the Save button to save your changes without moving to the next tab.

  5. Complete the fields on the Primary Subject tab.
    For more information, see Request Enhanced Due Diligence Screen Reference.
    Note:

    The fields that have been completed and saved for the third-party record will be pre-populated.

  6. Click the Save and Continue button to save your changes and move to the next tab of the enhanced due diligence request.
    The Additional Subjects tab appears.

  7. Click the Add Additional Subject button to add more subjects to the enhanced due diligence report.
    Note:

    It is optional for you to add more subjects to the request. You can add multiple subjects to the request. The additional subject(s) added will appear as another line item in the Order Summary pane with the associated cost.

    To remove an additional subject, click the Remove button located at the bottom of the subject details section.

  8. Complete the required fields.
    For more information, see Request Enhanced Due Diligence Screen Reference.
  9. Click the Save and Continue button to save your changes and move to the next tab of the enhanced due diligence request.
    The Review tab appears.

  10. On the Review tab, you can view the entire request summary and the estimated total cost of the report in the Order Summary pane.
    Note:

    The Order Summary pane displays standard pricing based on the report type and number of subjects added to the request. If you have custom pricing with Dow Jones, OneTrust will confirm the pricing amount and update in the system so that the next time you request a report it will show the correct pricing amounts.

  11. Click the Submit button.
    The Submit Request for Enhanced Due Diligence modal appears.

  12. Click the Submit Request button.
    The report request will appear on the Enhanced Due Diligence Reports screen in the Submitted status.

    Once the final report is delivered by Dow Jones, you will receive a notification email and the request status will be changed to completed.

Request Enhanced Due Diligence Screen Reference



Section

Field

Description

Basic Information

Primary Subject

Required

Note:

This field name will appear as Additional Subject when requesting additional subjects on the Additional Subjects tab.

Select the primary subject related to the third-party you chose on the previous screen. This can be a third-party or a linked entity within the third-party record.

The primary subject is what Dow Jones will research for the EDD report.

Report Type

Required

Select the report type. The following options available are:

Level 1

- The industry-standard EDD reports that covers financial crime and reputational risk.

Level 1 reports take up to 10 business days to deliver.

Red Flag

- A summary report of key regulatory and reputational risks associated with an individual or entity.

Reg Flag reports take up to 5 business days to deliver.

The report type selected will appear as a line item in the Order Summary pane with the associated cost.

Billing / Project Code

Enter the unique billing or project code associated with this request.

Organization Details

Note:

These fields appear if the primary subject is an organization.

Organization Name

Required

The name of the organization selected as the primary subject will be auto populated in this field.

Alternate Name

Enter an alternative name for the selected organization.

Industry Sector

Select the industry sector of the organization.

Identification Type

Select the identification type of the organization.

Identification Value

Enter the unique identifier for the organization.

Country/Territory/Jurisdiction

Required

Select the country, territory, or jurisdiction of the organization.

Person Details

Note:

These fields appear if the primary subject is a person.

First Name

Enter the first name of the individual.

Middle Name

Enter the middle name of the individual.

Last Name

Enter the last name of the individual.

Alternative First Name

Enter an alternative first name of the individual.

Alternative Middle Name

Enter an alternative middle name of the individual.

Alternative Last Name

Enter an alternative last name of the individual.

Date of Birth

Select the date of birth of the individual.

Gender

Required

Select the gender of the individual.

Current Employer

Enter the current employer of the individual.

Current Position

Enter the current position of the individual at their current employer.

Former Employer

Enter the former employer of the individual.

Former Position

Enter the former position of the individual at their former employer.

National ID Type

Select the national ID type of the individual.

National ID Number

Enter the national ID number of the individual.

Country/Territory Type

Required

Select the country or territory type of the individual.

Country/Territory/Jurisdiction

Required

Select the country, territory, or jurisdiction of the individual.

Address

Address

Enter the primary street address where the primary subject is located.

City

Enter the city where the primary subject is located.

State/Province/District

Enter the state, province, or district where the primary subject is located.

Country/Territory

Required

Enter the country or territory where the primary subject is located.

Postal Code

Enter the postal code where the primary subject is located.

Company URL

Enter the URL for the primary subject company website.

Phone

Enter the phone number of the primary subject contact.

To view draft or submitted reports

You can access a global view of all enhanced due diligence report requests that are a draft or that have been submitted to Dow Jones for review on the Enhanced Due Diligence Reports screen. You can access a list of all enhanced due diligence report requests related to a specific third-party on the Enhanced Due Diligence tab of the Third Parties Details screen.

Option 1: Enhanced Due Diligence Reports Screen



  1. Navigate to the Third-Party Due Diligence menu.
  2. Select Enhanced Due Diligence.
    The Enhanced Due Diligence Reports screen appears.
  3. Click the Report ID hyperlink to access the desired report.

Option 2: Enhanced Due Diligence Tab



  1. On the Third-Party Due Diligence menu, select Third-Parties.
    The Third-Parties screen appears.
  2. Click the name of the third-party in which you would like to view related EDD reports.
    The Third Parties Details screen appears.
  3. Navigate to the Enhanced Due Diligence tab.
  4. Click the Report ID hyperlink to access the desired report.

To view and add comments on reports

Once an enhanced due diligence requests has been submitted to Dow Jones, you can access the comment feature. This feature allows you to communicate with a Dow Jones analyst to help maintain a centralized repository of communication and capture an audit history.

  1. On the Third-Party Due Diligence menu, select Enhanced Due Diligence.
    The Enhanced Due Diligence Reports screen appears.
  2. Click the View link in the Comment column for the request in which you'd like to view or add comments.
    Note:

    The link will only appear for report requests that have been submitted to Dow Jones. The number in parenthesis indicates the total number of comments on the report.

    You can also access this pane by click the Comment icon button on the Order Details screen.

    The Comments pane appears.

  3. Type a comment for Dow Jones in the text box.
  4. Click the Send button to share the comment with the Dow Jones analyst.
    You will get an email notification and in-app notification when you receive a new response from Dow Jones.

To use the enhanced due diligence reports list screen

You can use the Enhanced Due Diligence Reports list screen to view due diligence report information. When new reports are requested, the report will appear in the list view where you can easily access individual report details as needed by clicking the Report ID hyperlink.

  1. On the Third-Party Due Diligence menu, select Enhanced Due Diligence.
    The Enhanced Due Diligence Reports screen appears.
  2. On the Enhanced Due Diligence Reports screen, you can view the list of all EDD reports along with a summary of high level details. For more information, see Enhanced Due Diligence Reports Screen Reference below.
  3. Click the Report ID hyperlink to access the Order Details screen to view additional details related to the report.

Enhanced Due Diligence Reports Screen Reference



Field
Description
Report ID

The count of the reports created for your organization. The ID will be automatically assigned each time an EDD report enters the draft stage.

You can click the Report ID hyperlink to access the review and edit capabilities for the report request.

Third Party

The third party record in which the report is related.

Primary Subject

The primary subject of the request. The primary subject is what Dow Jones will research for the EDD report.

Report Type

The type of Dow Jones EDD report that was requested. Currently, OneTrust supports Level 1 and Red Flag reports.

Price

The cost of the EDD report that was requested.

Expected Delivery

The expected date in which the final EDD report will be delivered.

The Level 1 reports take up to 10 business days to deliver. The Reg Flag reports take up to 5 business days to deliver.

Status

The current status of the EDD report.

Date Completed

The date in which Dow Jones completed the final EDD report.

Date Submitted

The date in which the EDD report was requested from Dow Jones.

Comment

The total number of comments that have been sent and received on the EDD report.

Requestor

The name of the user who requested the EDD report from Dow Jones.