Allowing Multiple Data Subject Identifiers on Collection Points

You can configure Custom API and OneTrust Web Form Collection Points to allow multiple identifiers to be accepted. By configuring the Collection Point to accept multiple data subject identifiers, you can:

  • Allow data subjects that interact with your Collection Point to provide more than one option for identification and enable data subjects to log in to a Preference Center using either an email or phone number to manage a single set of preferences.

  • Manage duplicate data subjects records.

  • Consolidate data subject records with additional identifiers regardless of the order in which the data subject identifiers were created.

  • Merge transaction records to maintain a single source of truth when reviewing a data subject's transactions and profile history.

Note:

This feature can be used as an alternative to the Linked Identity APIs.

To add multiple data subject identifiers for Custom API Collection Points

  1. On the Universal Consent&Preference Management menu, select Interfaces > Collection Points.

    The Collection Points screen appears.

  2. Click the link in the Name column for the API type Collection Point that you want to edit.
    Note:

    If you'd like to create a new Custom API Collection Point, see Creating Custom API Collection Points.

    The Collection Point Details screen appears.

  3. In the Configuration section of the Details screen, enable the Allow Multiple Identifiers setting. Multiple identifiers can then be selected in the Data Subject Identifier field.
  4. In the Data Subject Identifier field, select the data subject identifiers to accept for the Collection Point. Once added, select the option button corresponding to the data subject identifier that should be set as the primary identifier for data subject records generated from the Collection Point.
    Note:

    If a data element has been designated as an identifier, the data element will appear as an option in this field. For more information, see Managing Data Elements.


    Example of selecting multiple data subject identifiers for a Custom API Collection Point
  5. Navigate to the Integrations tab to view the API payload and locate the identifier and additionalIdentifiers values. The identifier value will be used to create the primary identifier of the data subject while the additionalIdentifiers value will create the non-primary.

    Example of API payload showing identifier and additionalIdentifiers values
    Note:

    Optionally, after creating a data subject with multiple identifiers, the identifierType field can be used to submit consent against a data subject by specifying a non-primary identifier.

    JSON 
    {"identifier": "+19999990000",
"identifierType": "Mobile",
"requestInformation": "JWT","purposes": [
{"Id": "198ee2b0-6af0-4b6e-aaee-5e04670769d3",
"TransactionType": "CONFIRMED",
"CustomPreferences": [{
"Id": "90e86bac-e49f-48d7-aca2-51800849631d",
"Options": [
"7598feac-5b10-41ca-8d54-b21dc21e813c",
"2b2b4c3f-3891-48a8-9061-8dda8eebfcdd",
"091151f9-004d-4183-95a3-beb4dd2963ff"]
}
]
}
]
}
}
  6. Click the Publish button to complete the action.
    Note:

    Creating a collection point with multiple identifiers will change how data subject records are processed. Purpose consent changes will be consolidated to a single data subject record instead of creating duplicates. However, the transactions will be represented under the specific identifier that is passed as the identifier value.

To add multiple data subject identifiers for OneTrust Web Form Collection Points

  1. On the Universal Consent & Preference Management menu, select Interfaces > Collection Points.

    The Collection Points screen appears.

  2. Click the link in theNamecolumn for the OneTrust Web Form Collection Point that you want to edit.
    Note:

    If you'd like to create a new OneTrust Web Form Collection Point, see Creating OneTrust Hosted Web Form Collection Points. or Creating OneTrust Embedded Web Form Collection Points.

    The Builder tab on the Collection Point Details screen appears.

  3. In the Content Fields section, click the Add New button.
    Note:

    The variation of the Add Form Field modal shown below assumes that at least one data subject identifier has already been added to the Collection Point. For more information, see the To add data elements to your OneTrust Web Form procedure in Building and Editing OneTrust Hosted Web Form Collection Points or Building and Editing OneTrust Hosted Web Form Collection Points.

    The Add Form Field modal appears.


    Add Form Field modal with options for configuring data subject identifiers
  4. Configure the fields.
    Field
    Description
    Field Type

    Select Data Elements.

    Select Data Element

    Select the data element that you want to collect from the data subject interacting the web form.

    Note:

    If a data element has been designated as an identifier, the data element will appear as an option in this field. For more information, see Managing Data Elements.

    Options

    Select the option button corresponding to how the data element should be used:

    • Select if used as additional identifier: This option allows the data element to be accepted as an additional data subject identifier for the Collection Point.

    • Select to make this a parent identifier: This option designates the data element as the type of data subject identifier captured for parents and allows the data element to be accepted as an additional data subject identifier for the Collection Point.

  5. Click the Save button.
  6. Repeat the steps 4 - 5 for each data subject identifier you want to add.