AI Automation Overview

Overview

As organizations deploy AI across multiple departments and cloud environments, there's limited visibility into which AI systems are operating, what data they use, and how they make decisions. This blind spot increases regulatory risk and undermines ethical governance efforts.

AI Automations automatically scan cloud environments, APIs, pipelines, and applications to detect active AI models, agents, or datasets respective to the connector. It captures metadata including model type, owners, input/output behavior, and associated datasets. This provides a real-time, searchable inventory that serves as the foundation for governance policies, risk assessments, and audit trails.

AI Automations are deployed using the lightweight worker node, which grants a simplified experience and minimizes the need for specialized personnel. It can retrieve all prerequisites and images from a cloud API, ensuring smooth, firewall-independent deployment. For more information, see Lightweight Worker Node Deployment for AI Automations.

Supported Systems

OneTrust currently supports the following connector types to conduct AI automations:

  • Amazon Bedrock & AgentCore

  • Amazon SageMaker

  • Azure Foundry

  • Databricks

  • Google Cloud Vertex

Note:

For more information on setting up automations, see AI Automation Feature Guide.

Prerequisites

  • A lightweight worker node installed through one of the supported cloud service providers: AWS, Azure, or GCP.

To manage automations

Set up automations so they appear on the list screen. Refer to the feature guides above to get started.

  1. On the AI Governance menu, select Setup > AI automations.

    The AI automations screen appears.

  2. To locate automations, use the search field, the system sort option, or sort specific columns alphabetically, such as Name and Status.
    Tip:

    Use the Refresh icon Refresh iconto update the screen with the latest automation sync details.


    AI automations screen
  3. Select the Name of an automation to open the Automation details screen.

    Automation details screen
  4. In the Primary information section, click the Edit icon Edit iconnext to a field to update the default details created during setup, like Name, Owner, Organization, and Schedule.

    Primary information section
  5. In the Credentials section, you can use the Change credentials button to update your existing credentials or create new credentials. 

    Credentials section
  6. The Automation overview card displays the last automation sync and the automation's status.

    Automation overview card
  7. If the automation encounters an error, the overview card displays Error in the Status field and provides error details.

    Automation overview card with Error in the Status field

    Select View errors to inspect and resume the automation sync after you resolve the issue.


    Errors log
  8. Go to the Activity log tab to review the automation's action history. The log captures the following:

    • Automation created

    • Automated edited


    Activity log tab