System Language Settings

You can configure the default language in which the application displays and activate additional languages for use in emails sent from the platform on the System language screen in Global Settings.

Default User Language

The Default user language field on the System language screen allows Site admins to set a default language in which the OneTrust Platform will display for new users logging in to the platform for the first time. When a new language is selected in this field, the platform will appear in the selected language only for user accounts created after the change was made.

For more information on the supported languages available in this field, see Available Languages.

Note:

The Default user language field is only available at the root organization level.

  1. Click the gear icon in the upper right-hand corner to access Global Settings.

  2. On the Global Settings menu, select Language > System language. The System language screen appears.

  3. In the Default user language field, select the language in which the platform should display by default for new users.



  4. Click the Save button.

Personal User Language

The Set Language modal is available for OneTrust users to select their personal language preference while working in the platform. When a new language is selected on this modal, the platform will appear in the selected language only for the logged-in user.

For more information on the supported languages available on this modal, see OneTrust Application Languages.

  1. Click the User icon in the upper right-hand corner.



  2. Select Set language. The Set language modal appears.



  3. Select your preferred user language.

  4. Click the Save button.

Email Language Activator

The Email language activator section allows you to activate additional languages for use in emails sent from the OneTrust Platform. Languages activated in this section will appear as an available language selection on Template details screens for emails and Organization details screens. Activated languages can be defined as the default language for all emails sent from an organization and for individual email templates.

Note:

The languages listed in the Available Languages table are enabled by default in the Email language activator section. Any additional languages selected within the Email language activator section will only result in the language being an available option for email template translations. Activating languages in this section will not affect the languages available for the overall platform.

To activate additional languages for emails

  1. Click the gear icon in the upper right-hand corner to access Global Settings.

  2. On the Global Settings menu, select Language > System language. The System language screen appears.

  3. In the Email language activator section, select the check boxes for the languages you want to activate.

  4. Click the Save button.

To set a default email language for an organization

You can set a default language to use for emails sent on an organizational level using the Organization details screen. Every email sent from that organization will then be sent in the defined default language.

  1. Click the gear icon in the upper right-hand corner to access Global Settings.

  2. On the Global Settings menu, select User management > Organizations. The Organizations screen appears.

  3. Hover over the organizational group for which you want to define a default language to use when sending emails.

  4. Click the Edit icon. The Edit organization modal appears.

  5. In the Default language field, select the language that you want to use for all emails sent from the organization.

  6. Click the Save button.